United Response - 66 & 66a Lemsford Road
66 & 66a Lemsford Road, St Albans, AL1 3PT · Hertfordshire · East of England
What the record says
Rated Inadequate overall, and 2 of this operator's 38 rated services are below Good.
- Below Good on
- SafeInadequate, published 28 Nov 2025EffectiveRequires improvement, published 28 Nov 2025CaringRequires improvement, published 28 Nov 2025ResponsiveRequires improvement, published 28 Nov 2025Well-ledInadequate, published 28 Nov 2025
- Operator's wider portfolio
- 2 of 38 of United Response's rated services are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 11
- Registered with CQC
- 6 Dec 2010
- Run by
- United Response
- Part of
- United Response · 40 services
- Phone
- 01727850436
- Website
- www.unitedresponse.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hertfordshire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Hertfordshire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Inadequate | 28 Nov 2025 |
| Effective | Requires improvement | 28 Nov 2025 |
| Caring | Requires improvement | 28 Nov 2025 |
| Responsive | Requires improvement | 28 Nov 2025 |
| Well-led | Inadequate | 28 Nov 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 39 other locations
Other active services registered to United Response. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Brimley | Good, published 2 Aug 2019rating 3+ yrs old | Devon |
| Domiciliary Care South Devon | Good, published 5 Oct 2018rating 3+ yrs old | Torbay |
| Gombards | Good, published 25 Mar 2020rating 3+ yrs old | Hertfordshire |
| London DCA | Good, published 30 Jun 2022rating 3+ yrs old | Richmond upon Thames |
| Nottingham DCA | Not yet rated | Nottinghamshire |
| Richmond and Kingston DCA | Good, published 29 Mar 2023rating 3+ yrs old | Richmond upon Thames |
| United Response - 1 St Alphege Road | Good, published 12 Jun 2019rating 3+ yrs old | Kent |
| United Response - 131 Kneller Road | Good, published 14 Sep 2022rating 3+ yrs old | Richmond upon Thames |
| United Response - 14 Lingwell Approach | Good, published 15 Nov 2018rating 3+ yrs old | Leeds |
| United Response - 16 Curtis Road | Good, published 16 Dec 2022rating 3+ yrs old | Richmond upon Thames |
| United Response - 198 Powder Mill Lane | Good, published 6 Dec 2022rating 3+ yrs old | Richmond upon Thames |
| United Response - 26 Tennyson Road | Good, published 4 Oct 2018rating 3+ yrs old | West Sussex |
…and 27 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on United Response - 66 & 66a Lemsford Road adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in St Albansregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Fonthill HouseSt Albans · 64 bedsOutstanding, published 1 Aug 2019rating 3+ yrs old
- Tenterden House Care HomeSt Albans · 40 bedsOutstanding, published 20 Mar 2018rating 3+ yrs old
- Beau Sejour Care ServicesSt Albans · 10 bedsGood, published 19 Dec 2019rating 3+ yrs old
- Birchwood BungalowSt Albans · 7 bedsGood, published 28 Sep 2019rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-123018026
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.