Towneley House
143-145 Todmorden Road, Burnley, BB11 3HA · Lancashire · North West
Diligence verdict
Rated Good overall, but Responsive is Requires improvement (29 Jan 2020), and the rating is 3 years old.
- Below Good on
- ResponsiveRequires improvement, published 29 Jan 2020rating 3+ yrs old
- Age of rating
- 3 years old — published 14 Sep 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 22
- Registered with CQC
- 27 Jan 2011
- Run by
- Mrs Barbara Karen Shillito and Mr Stephen Shillito
- Phone
- 01282424739
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Lancashire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Lancashire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 14 Sep 2022 |
| Effective | Goodrating 3+ yrs old | 14 Sep 2022 |
| Caring | Goodrating 3+ yrs old | 29 Jan 2020 |
| Responsive | Requires improvementrating 3+ yrs old | 29 Jan 2020 |
| Well-led | Goodrating 3+ yrs old | 14 Sep 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Towneley House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
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Other services in Burnleyregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Abbey Grange Care HomeBurnley · 25 bedsGood, published 30 Oct 2025
- Acorn Heights Care HomeBurnley · 22 bedsGood, published 25 Apr 2018rating 3+ yrs old
- Ash GroveBurnley · 48 bedsGood, published 1 Dec 2021rating 3+ yrs old
- Ashmeade Residential HomeBurnley · 18 bedsGood, published 16 May 2018rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-123427789
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.