The Willows Care Home
Heathercroft, Milton Keynes, MK14 5EG · Milton Keynes · South East
130 beds · operated by Willows Care Centre Limited, part of Excelcare Holdings
Diligence verdict
Rated Good overall, but Caring is Requires improvement (9 Apr 2025).
- Below Good on
- CaringRequires improvement9 Apr 2025
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 9 Apr 2025 |
| Effective | Good | 9 Apr 2025 |
| Caring | Requires improvement | 9 Apr 2025 |
| Responsive | Good | 9 Apr 2025 |
| Well-led | Good | 9 Apr 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Willows Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 21 Jan 2011
- Beds
- 130
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-124725658
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.