Community based adult social care services

Care and Support Service - Monica Wills House

Monica Wills House, Bristol, BS3 3NJ · Bristol, City of · South West

Community based adult social care services · operated by The Council of St Monica Trust

CQC overall rating

Good22 May 2018rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 8 years old.

Age of rating: 8 years old — published 22 May 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio: All 9 of The Council of St Monica Trust's rated homes are Good or better.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key question	Rating	Published
Safe	Goodrating 3+ yrs old	22 May 2018
Effective	Goodrating 3+ yrs old	22 May 2018
Caring	Goodrating 3+ yrs old	22 May 2018
Responsive	Goodrating 3+ yrs old	22 May 2018
Well-led	Goodrating 3+ yrs old	22 May 2018

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 8 other locations

Other active services registered to The Council of St Monica Trust. The verdict above reads across this operator's whole rated portfolio.

Name	Overall rating (published)	Local authority
Care and Support Service - Cote Lane	Good21 Jun 2023rating 3+ yrs old	Bristol, City of
Care and Support Service - Westbury Fields	Good15 Feb 2020rating 3+ yrs old	Bristol, City of
Care and Support Service Sandford Station	Good9 Jun 2018rating 3+ yrs old	North Somerset
Charterhouse Care Home	Outstanding30 Jun 2026	Bath and North East Somerset
John Wills House	Outstanding14 Jan 2020rating 3+ yrs old	Bristol, City of
The Chocolate Quarter Home Care Service	Good3 Aug 2022rating 3+ yrs old	Bath and North East Somerset
The Garden House	Good3 Aug 2023	Bristol, City of
The Russets	Good15 Jan 2021rating 3+ yrs old	North Somerset

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Care and Support Service - Monica Wills House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration

Registered with CQC: 18 Feb 2011
Service type: Community based adult social care services
Sector: Social Care Org
On CQC’s site: cqc.org.uk/location/1-126473622

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.