CareSectorWatch
Care home

Charterhouse Care Home

The Chocolate Quarter, Bristol, BS31 2GL · Bath and North East Somerset · South West

93 beds · operated by The Council of St Monica Trust

CQC overall rating
Outstanding30 Jun 2026

Diligence verdict

Rated Outstanding overall, with every key question Good and none of this operator's 9 rated homes are below Good.

Operator's wider portfolio
All 9 of The Council of St Monica Trust's rated homes are Good or better.
On the record
No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood30 Jun 2026
EffectiveGood30 Jun 2026
CaringOutstanding30 Jun 2026
ResponsiveGood30 Jun 2026
Well-ledOutstanding30 Jun 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 8 other locations

Other active services registered to The Council of St Monica Trust. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Care and Support Service - Cote LaneGood21 Jun 2023rating 3+ yrs oldBristol, City of
Care and Support Service - Monica Wills HouseGood22 May 2018rating 3+ yrs oldBristol, City of
Care and Support Service - Westbury FieldsGood15 Feb 2020rating 3+ yrs oldBristol, City of
Care and Support Service Sandford StationGood9 Jun 2018rating 3+ yrs oldNorth Somerset
John Wills HouseOutstanding14 Jan 2020rating 3+ yrs oldBristol, City of
The Chocolate Quarter Home Care ServiceGood3 Aug 2022rating 3+ yrs oldBath and North East Somerset
The Garden HouseGood3 Aug 2023Bristol, City of
The RussetsGood15 Jan 2021rating 3+ yrs oldNorth Somerset

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Charterhouse Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
12 Oct 2017
Beds
93
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-3998163914

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.