CareSectorWatch
Care home

Avenues South East - 320 Hempstead Road

320 Hempstead Road, Gillingham, ME7 3QH · Medway · South East

5 beds · operated by Avenues South East, part of The Avenues Trust

CQC overall rating
Good21 Mar 2017rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 9 years old, and 2 of this operator's 9 rated homes are below Good.

Age of rating
9 years old — published 21 Mar 2017. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
2 of 9 of Avenues South East's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old21 Mar 2017
EffectiveGoodrating 3+ yrs old21 Mar 2017
CaringGoodrating 3+ yrs old21 Mar 2017
ResponsiveGoodrating 3+ yrs old21 Mar 2017
Well-ledGoodrating 3+ yrs old21 Mar 2017

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 9 other locations

Other active services registered to Avenues South East. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Avenues South East - 25 Beacon CloseGood16 Feb 2018rating 3+ yrs oldMedway
Avenues South East - 2a Higham RoadGood11 Jan 2018rating 3+ yrs oldMedway
Avenues South East - 492 Maidstone RoadRequires improvement19 May 2020rating 3+ yrs oldKent
Avenues South East - 74 Wilson AvenueGood8 Sep 2018rating 3+ yrs oldMedway
Avenues South East - 87 Westbrook AvenueGood19 Apr 2026Kent
Avenues South East Services (ASES)Outstanding19 Nov 2022rating 3+ yrs oldKent
Avenues West KentNot yet ratedKent
HighfieldRequires improvement12 Jan 2024Kent
Smock AcreGood22 Jan 2019rating 3+ yrs oldKent

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Avenues South East - 320 Hempstead Road adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
24 Jan 2011
Beds
5
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-126576395

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.