Prestige Nursing Norwich
Rooms 21 & 23, St Francis House, Norwich, NR1 3PN · Norfolk · East of England
What the record says
Rated Good overall, but Well-led is Requires improvement (23 Jul 2019), the rating is 7 years old, and 1 of this operator's 12 rated services is below Good.
- Below Good on
- Well-ledRequires improvement, published 23 Jul 2019rating 3+ yrs old
- Age of rating
- 7 years old — published 23 Jul 2019, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Prestige Nursing Limited's 12 rated services, 1 is below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Nursing agency
- Registered with CQC
- 26 Nov 2010
- Run by
- Prestige Nursing Limited
- Part of
- Halifax · 16 services
- Phone
- 01603666643
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care at home (visits) · Nursing agency
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 23 Jul 2019 |
| Effective | Goodrating 3+ yrs old | 23 Jul 2019 |
| Caring | Goodrating 3+ yrs old | 23 Jul 2019 |
| Responsive | Goodrating 3+ yrs old | 23 Jul 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 23 Jul 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 13 other locations
Other active services registered to Prestige Nursing Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Prestige Nursing & Care Epsom | Not yet rated | Surrey |
| Prestige Nursing & Care Stoke on Trent | Good, published 7 Dec 2019rating 3+ yrs old | Stoke-on-Trent |
| Prestige Nursing Bracknell | Requires improvement, published 11 Aug 2022rating 3+ yrs old | Bracknell Forest |
| Prestige Nursing Derby | Good, published 17 May 2019rating 3+ yrs old | Derby |
| Prestige Nursing Halesworth | Good, published 18 Dec 2018rating 3+ yrs old | Suffolk |
| Prestige Nursing Ipswich | Good, published 22 May 2019rating 3+ yrs old | Suffolk |
| Prestige Nursing Limited | Not yet rated | East Sussex |
| Prestige Nursing Limited Shrewsbury | Good, published 12 Apr 2019rating 3+ yrs old | Shropshire |
| Prestige Nursing Liverpool | Good, published 4 Jun 2019rating 3+ yrs old | Liverpool |
| Prestige Nursing Northampton | Good, published 11 Sep 2018rating 3+ yrs old | West Northamptonshire |
| Prestige Nursing Sleaford | Good, published 18 Feb 2026 | Lincolnshire |
| Prestige Nursing Taunton | Good, published 5 Jun 2021rating 3+ yrs old | Somerset |
…and 1 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Prestige Nursing Norwich adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 25 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Leaf Care Services - Norwich West and South Norfolkabout 0.8 miles · NorwichGood, published 10 Jan 2025
- Ambition Community Healthcareabout 15.5 miles · DerehamGood, published 11 Jun 2022rating 3+ yrs old
- Head Officeabout 20.6 miles · LowestoftGood, published 18 Feb 2022rating 3+ yrs old
- Prestige Nursing Halesworthabout 21.1 miles · HalesworthGood, published 18 Dec 2018rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-126673004
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.