Local authority · market snapshot
Norfolk
East of England · 523 adult social care services, as assigned to this local authority in CQC's bulk data · all local authorities
322
care homes
10,373
care-home beds
201
homecare & community services
12
rated Inadequate
114
rated Requires improvement
87
not yet rated
Data as at 11 Jul 2026 · source: CQC
Ratings mix vs England
Current overall ratings of the 436 rated adult social care locations in Norfolk, against all rated adult social care in England — rated locations only in both bars. The 87 local services not yet rated are counted separately above: "Not yet rated" means CQC has not published a rating, usual for recently registered services, and is not a judgement either way.
This area (rated)
64%
27%
All England (rated)
80%
15%
OutstandingGoodRequires improvementInadequateNot yet rated
Rated below Good (126 services)
Every service in Norfolk whose current overall rating is Inadequate or Requires improvement — Inadequate first, ratings verbatim with publication dates.
| Service | Overall rating (published) | Beds | Provider | Type |
|---|---|---|---|---|
| Ailwyn Hall | Inadequate25 Jun 2026 | 41 | Gastank Limited | Care home |
| Florence House | Inadequate6 Jan 2026 | 27 | Aps Care Ltd | Care home |
| Merle Boddy House | Inadequate29 Jan 2025 | 10 | Mid-Norfolk Mencap | Care home |
| South Norfolk Carers Limited | Inadequate22 Jan 2025 | — | South Norfolk Carers Limited | Community based adult social care services |
| Sterling House | Inadequate7 Apr 2026 | 17 | White & Sterling Residential Care Ltd | Care home |
| Sun Court Nursing Home | Inadequate16 Feb 2024 | 29 | Luminous Care Group Limited | Care home |
| Swallowtail Place | Inadequate24 Feb 2026 | — | Norse Care (Services) Limited | Community based adult social care services |
| The Paddocks Care Home | Inadequate9 Dec 2025 | 100 | The Paddocks Care Home Ltd | Care home |
| The Pastures | Inadequate6 Jul 2024 | 13 | FitzRoy Support | Care home |
| West Wood Care Home | Inadequate8 May 2026 | 70 | Artisan Care Sheringham Limited | Care home |
| Winchley Home | Inadequate15 Apr 2026 | 41 | Gemini Care Limited | Care home |
| Wyndham House Care | Inadequate15 May 2026 | 44 | Wyndham House Care Limited | Care home |
| 244 Wootton Road | Requires improvement15 May 2026 | 3 | One Six One Limited | Care home |
| Alexander Court | Requires improvement27 Apr 2026 | 47 | Quinton House Limited | Care home |
| Almond Tree Care Ltd | Requires improvement22 Jul 2025 | — | Almond Tree Care Ltd | Community based adult social care services |
| Amberley Hall Care Home | Requires improvement12 Jun 2026 | 106 | Athena Care Homes (Gaywood) Limited | Care home |
| Amethyst Lodge | Requires improvement22 Dec 2022rating 3+ yrs old | 4 | Mrs Jennifer Grego | Care home |
| Apple Homecare Limited | Requires improvement17 May 2022rating 3+ yrs old | — | Apple Homecare Limited | Community based adult social care services |
| Ashfields | Requires improvement12 Apr 2022rating 3+ yrs old | 42 | Barchester Healthcare Homes Limited | Care home |
| Ashill Lodge Care Home | Requires improvement6 Mar 2026 | 35 | Ashill Lodge Care Limited | Care home |
| Ashville House | Requires improvement12 Mar 2019rating 3+ yrs old | 51 | F.J.J. Healthcare Limited | Care home |
| Avery Lodge Residential Home | Requires improvement28 Aug 2019rating 3+ yrs old | 15 | Mr & Mrs K M Hodgins | Care home |
| Bay Tree House | Requires improvement16 Sep 2022rating 3+ yrs old | 16 | The Hanley Care Group Limited | Care home |
| Braydeston Court | Requires improvement25 Nov 2022rating 3+ yrs old | 43 | Hollyman Care Homes Limited | Care home |
| Broadland House Residential Care Home | Requires improvement17 Mar 2025 | 20 | Hollyman Care Homes Limited | Care home |
| Broadland View Care Home | Requires improvement28 Apr 2023rating 3+ yrs old | 26 | Medicare Corporation Ltd | Care home |
| Broadlands Park Residential Care Home | Requires improvement22 Mar 2023rating 3+ yrs old | 34 | Hollyman Care Homes Limited | Care home |
| Brooke House | Requires improvement9 Jun 2023rating 3+ yrs old | 35 | Regal Healthcare Properties Limited | Care home |
| Buckingham Lodge Care Home | Requires improvement25 Jan 2023rating 3+ yrs old | 73 | Kingsley Buckingham Lodge Limited | Care home |
| Caremark Norwich | Requires improvement17 Nov 2023 | — | Medicare Home Support Limited | Community based adult social care services |
| Casarita | Requires improvement21 Sep 2021rating 3+ yrs old | 7 | Liaise (East Anglia) Limited | Care home |
| Church Farm Care Home | Requires improvement15 Jan 2025 | 40 | Hewitt-Hill Limited | Care home |
| Claremont Nursing Home | Requires improvement3 Jul 2025 | 52 | Healthcare Homes Group Limited | Care home |
| Compkey Healthcare Ltd | Requires improvement9 Apr 2020rating 3+ yrs old | — | CompKey Healthcare Ltd | Community based adult social care services |
| Coralyn House | Requires improvement27 Feb 2026 | 5 | Mrs Keshwaree Ramana | Care home |
| Corner Oaks | Requires improvement28 Mar 2025 | 6 | Red Oaks Care Ltd | Care home |
| Corton House | Requires improvement7 Jun 2022rating 3+ yrs old | 44 | Corton House & Brewster Court | Care home |
| Cromwell House | Requires improvement18 Jan 2024 | 38 | Methodist Homes | Care home |
| Culrose Residential Home | Requires improvement4 Aug 2025 | 32 | CareEast Limited | Care home |
| Decoy Farm | Requires improvement27 Apr 2023rating 3+ yrs old | 10 | Country Retirement & Nursing Homes Ltd | Care home |
| Delph House | Requires improvement5 Oct 2023 | 22 | 365 Care Homes Limited | Care home |
| Dorrington House (Watton) | Requires improvement20 Oct 2022rating 3+ yrs old | 52 | Dorrington House | Care home |
| Dorrington House (Wells) | Requires improvement27 Jan 2021rating 3+ yrs old | 38 | Dorrington House | Care home |
| Downham Grange | Requires improvement25 Jul 2025 | 62 | Kingsley Care Homes Limited | Care home |
| Driftwood House | Requires improvement25 Feb 2026 | 28 | ARMSCARE Limited | Care home |
| Ellacombe | Requires improvement20 Oct 2023 | 45 | Norse Care (Services) Limited | Care home |
| Elsenham House | Requires improvement3 Oct 2025 | 36 | Elsenham House Limited | Care home |
| Extra Hands of Heacham Limited - Broadland Office | Requires improvement12 Jun 2021rating 3+ yrs old | — | Extra Hands of Heacham Ltd | Community based adult social care services |
| Fareni Lifecare Ltd | Requires improvement4 Oct 2024 | — | Fareni Lifecare Ltd | Community based adult social care services |
| Faro Lodge | Requires improvement12 Aug 2021rating 3+ yrs old | 6 | Independence Matters C.I.C. | Care home |
| Feltwell Lodge | Requires improvement14 Jan 2023rating 3+ yrs old | 45 | Suffolk Serenity Living Limited | Care home |
| First Choice Home Care | Requires improvement22 Apr 2025 | — | First Choice Home Care Ltd | Community based adult social care services |
| First Choice Home Care (Norwich) | Requires improvement24 Jun 2025 | — | First Choice Home Care Ltd | Community based adult social care services |
| Fisher Healthcare East Anglia - Norwich | Requires improvement20 Aug 2022rating 3+ yrs old | — | Fisher Healthcare East Anglia Ltd | Community based adult social care services |
| Fortress Care Services | Requires improvement11 May 2022rating 3+ yrs old | — | Fortress Supported Living Services Ltd | Community based adult social care services |
| Fridhem Rest Home | Requires improvement12 Nov 2021rating 3+ yrs old | 25 | Fridhem Rest Home Limited | Care home |
| Goodwins Hall Care Home | Requires improvement28 Sep 2023 | 78 | Athena Care Homes (Kings Lynn) Limited | Care home |
| Gorselands Residential Home | Requires improvement9 Apr 2020rating 3+ yrs old | 21 | Cieves Limited | Care home |
| Grenville Court Care Home | Requires improvement20 May 2021rating 3+ yrs old | 64 | Alpha Care Management Services No. 3 Limited | Care home |
| Halsey House | Requires improvement4 Apr 2023rating 3+ yrs old | 89 | The Royal British Legion | Care home |
| Halvergate House | Requires improvement20 Aug 2022rating 3+ yrs old | 50 | East Anglia Care Homes Limited | Care home |
| Harvey Lane | Requires improvement26 Mar 2026 | 8 | Consensus Support Services Limited | Care home |
| Hazeldown Care Home | Requires improvement25 Feb 2020rating 3+ yrs old | 18 | Devaglade Limited | Care home |
| Hellesdon Bungalows | Requires improvement6 Dec 2023 | 8 | Calm Futures Norfolk Ltd | Care home |
| Hethersett Hall | Requires improvement8 Aug 2019rating 3+ yrs old | 67 | Barchester Healthcare Homes Limited | Care home |
| Holly Cottage | Requires improvement2 Jul 2025 | 12 | Dons Care Limited | Care home |
| Homestead House | Requires improvement5 Sep 2019rating 3+ yrs old | 21 | Homestead House Limited | Care home |
| Honeysuckle Cottage | Requires improvement12 Jan 2024 | 4 | Mrs Jennifer Grego | Care home |
| Joseph House | Requires improvement10 Apr 2025 | 40 | Joseph House (Reedham) Limited | Care home |
| Kalmia & Mallow | Requires improvement23 Sep 2022rating 3+ yrs old | 13 | Conquest Care Homes (Norfolk) Limited | Care home |
| Lapwing Lodge | Requires improvement15 Sep 2022rating 3+ yrs old | 3 | Iceni Care Limited | Care home |
| Later Life Care Ltd | Requires improvement28 Apr 2023rating 3+ yrs old | — | Later Life Care Ltd | Community based adult social care services |
| Lilas House | Requires improvement19 May 2022rating 3+ yrs old | 6 | Liaise (East Anglia) Limited | Care home |
| Lower Farm Care Home with Nursing | Requires improvement30 Jul 2019rating 3+ yrs old | 46 | Archers Healthcare Limited | Care home |
| Lynfield | Requires improvement26 Feb 2021rating 3+ yrs old | 9 | Kingsley Care Homes Limited | Care home |
| Mandalay | Requires improvement15 Sep 2022rating 3+ yrs old | 7 | Achieve Together Limited | Care home |
| Manton House | Requires improvement1 Sep 2021rating 3+ yrs old | 22 | Manton House Care Home Ltd | Care home |
| Mayflower Court | Requires improvement29 Jun 2023rating 3+ yrs old | 80 | Norse Care (Services) Limited | Care home |
| Meadow Walk | Requires improvement26 Sep 2023 | — | Housing 21 | Community based adult social care services |
| Mountfield | Requires improvement19 May 2025 | 46 | Norse Care (Services) Limited | Care home |
| Newhaven | Requires improvement11 Nov 2022rating 3+ yrs old | 4 | Mrs Jennifer Grego | Care home |
| Nightingale Homecare Norfolk (Norwich) | Requires improvement20 Apr 2021rating 3+ yrs old | — | Nightingale Homecare Norfolk Ltd | Community based adult social care services |
| Norvic Healthcare Anglia | Requires improvement8 Oct 2021rating 3+ yrs old | — | Norvic Healthcare (Anglia) Limited | Community based adult social care services |
| Nouveau Care | Requires improvement30 Sep 2023 | — | Nouveau Care Ltd | Community based adult social care services |
| Oak Farm | Requires improvement11 Feb 2025 | 32 | Oak Farm (Taverham) Limited | Care home |
| Oakwoods Care Home | Requires improvement10 Aug 2022rating 3+ yrs old | 43 | Oakwoods Care Operations LTD | Care home |
| One to One Home Care Agency LTD | Requires improvement8 Jun 2021rating 3+ yrs old | — | One To One Home Care Agency Limited | Community based adult social care services |
| Ontime Response Healthcare Ltd Norfolk | Requires improvement17 Apr 2026 | — | Ontime Response Healthcare Limited | Community based adult social care services |
| Overbury House Nursing and Residential Home | Requires improvement1 Sep 2023 | 61 | Healthcare Homes Group Limited | Care home |
| Personal Assistant Services East | Requires improvement28 Jun 2019rating 3+ yrs old | — | Independence Matters C.I.C. | Community based adult social care services |
| Pride Home Care | Requires improvement29 Jun 2022rating 3+ yrs old | — | Pride Home Care Limited | Community based adult social care services |
| Pure Heart Homecare Ltd | Requires improvement6 Jun 2019rating 3+ yrs old | — | Pure Heart Homecare Ltd | Community based adult social care services |
| Purely Care | Requires improvement6 Oct 2021rating 3+ yrs old | — | Focus Caring Services Limited | Community based adult social care services |
| Rosedale House | Requires improvement4 Aug 2023 | 2 | Mrs Jennifer Grego | Care home |
| Royal Mencap Society - Norfolk Domiciliary Care Agency | Requires improvement20 Aug 2022rating 3+ yrs old | — | Royal Mencap Society | Community based adult social care services |
| Salcasa | Requires improvement11 Sep 2021rating 3+ yrs old | 5 | Liaise (East Anglia) Limited | Care home |
| Shulas | Requires improvement19 Nov 2021rating 3+ yrs old | 6 | Liaise (East Anglia) Limited | Care home |
| St Davids Residential Care Home | Requires improvement11 Jun 2021rating 3+ yrs old | 18 | Dr Ajit Kumar Verma and Mrs Gayatri Verma | Care home |
| St Edmunds Residential Home | Requires improvement24 Jan 2020rating 3+ yrs old | 39 | Eastern Healthcare Ltd | Care home |
| St Elmos | Requires improvement24 Jul 2021rating 3+ yrs old | 8 | Number Seven Healthcare Ltd | Care home |
| St Leonards Court | Requires improvement21 Dec 2021rating 3+ yrs old | 25 | Healthcare Homes Group Limited | Care home |
| St Mary's Residential Care Home | Requires improvement11 May 2026 | 29 | V & V Care Limited | Care home |
| Sunnycroft Care Home | Requires improvement7 Sep 2021rating 3+ yrs old | 50 | Sunnycroft Care Home Limited | Care home |
| Sunnyside | Requires improvement22 Oct 2020rating 3+ yrs old | 4 | Mrs Jennifer Grego | Care home |
| Sunrise Healthcare Ltd | Requires improvement1 May 2019rating 3+ yrs old | — | Sunrise Healthcare Ltd | Community based adult social care services |
| Sutherlands Nursing Home | Requires improvement24 Dec 2025 | 52 | East Anglia Care Homes Limited | Care home |
| Swaffham House Care Home | Requires improvement3 Nov 2022rating 3+ yrs old | 75 | Kingsley Healthcare (Swaffham) Limited | Care home |
| Swanton House Care Centre | Requires improvement6 Nov 2025 | 49 | Swanton Care & Community Limited | Care home |
| The Aylsham Manor | Requires improvement6 Apr 2023rating 3+ yrs old | 30 | Aylsham Manor Residential Care Limited | Care home |
| The Burrows | Requires improvement13 Oct 2021rating 3+ yrs old | 10 | Liaise (East Anglia) Limited | Care home |
| The Coach House SBDP1 Limited | Requires improvement20 Apr 2026 | 61 | SBDP1 Limited | Care home |
| The Croft | Requires improvement16 Feb 2023rating 3+ yrs old | 8 | Partnerships in Care Limited | Care home |
| The Elms Residential Care Home | Requires improvement8 Feb 2020rating 3+ yrs old | 20 | The Elms Residential Care Home Limited | Care home |
| The Limes | Requires improvement5 Oct 2022rating 3+ yrs old | 46 | MAPS Properties Limited | Care home |
| The Mill House | Requires improvement11 Jul 2025 | 45 | Runwood Homes Limited | Care home |
| The Oaks & Woodcroft | Requires improvement17 Aug 2023 | 12 | Conquest Care Homes (Norfolk) Limited | Care home |
| The Willows | Requires improvement16 Apr 2025 | 19 | Westward Care Homes Limited | Care home |
| Total Care Norfolk | Requires improvement16 Jul 2024 | — | Total Care Norfolk Limited | Community based adult social care services |
| Two Acres Care Home | Requires improvement3 Jul 2019rating 3+ yrs old | 115 | Devaglade Limited | Care home |
| Utopia Care Limited | Requires improvement26 Jun 2026 | — | Utopia Care Limited | Community based adult social care services |
| Walnut House | Requires improvement10 May 2023rating 3+ yrs old | 5 | Autism Anglia | Care home |
| Walsham Grange | Requires improvement21 Jul 2023 | 75 | MAPS Properties Limited | Care home |
| Wensum Way | Requires improvement27 Jan 2022rating 3+ yrs old | 8 | FitzRoy Support | Care home |
| Whitehall Lodge Residential Home | Requires improvement10 May 2019rating 3+ yrs old | 29 | Whitehall Care Limited | Care home |
| Whitehaven Residential Care Home | Requires improvement20 Jul 2019rating 3+ yrs old | 14 | ARMSCARE Limited | Care home |
| Worstead Lodge | Requires improvement23 Feb 2024 | 20 | Independence with Care Ltd | Care home |
Data as at 11 Jul 2026 · source: CQC
June 2026 in Norfolk
Register movements in the reporting month, from the same data as the national changes digest. Ownership-change flags are a heuristic — a recently deregistered service of the same type at the same postcode — stated honestly, not a legal record of sale.
New registrations (1)
| Service | Registered | Beds | Provider | Type |
|---|---|---|---|---|
| The Aylsham Manorlikely ownership change | 25 Jun 2026 | 30 | Aylsham Manor Residential Care Limited | Care home |
Deregistrations (4)
| Service | Last rating (published) | Deregistered | Beds | Type |
|---|---|---|---|---|
| The Aylsham Manor | Requires improvement— | 29 Jun 2026 | 30 | Care home |
| Middleton's Lane | Good— | 19 Jun 2026 | 6 | Care home |
| Torche Point Care Limited | Not yet rated | 10 Jun 2026 | — | Other ASC |
| Next Steps Healthcare Domiciliary Care (Norfolk) | Not yet rated | 4 Jun 2026 | — | Other ASC |
Get these changes for your patch by email each month — the free digest.
Data as at 11 Jul 2026 · source: CQC
Largest groups operating in Norfolk
Brands as recorded by CQC, by active sites in this local authority. Independents (no recorded brand) are not listed.
| Group / brand | Sites here | of which care homes |
|---|---|---|
| Norse Care (Services) Limited | 33 | 17 |
| Healthcare Homes | 14 | 11 |
| Kingsley Healthcare | 12 | 12 |
| Norfolk County Council | 8 | 0 |
| Welltower | 8 | 8 |
| Care UK | 7 | 7 |
| Liaise | 7 | 6 |
| Barchester Healthcare | 6 | 6 |
| Priory Group | 5 | 5 |
| Achieve Together | 4 | 4 |
Data as at 11 Jul 2026 · source: CQC