The Highlands
Durham Road, Chester Le Street, DH3 1LY · Gateshead · North East
14 beds · operated by Pathways Care Group Limited, part of Salutem Bid Co Ltd
Diligence verdict
Rated Good overall, but the rating is 7 years old.
- Age of rating
- 7 years old — published 9 Nov 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 16 of Pathways Care Group Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 9 Nov 2018 |
| Effective | Goodrating 3+ yrs old | 9 Nov 2018 |
| Caring | Goodrating 3+ yrs old | 9 Nov 2018 |
| Responsive | Goodrating 3+ yrs old | 9 Nov 2018 |
| Well-led | Goodrating 3+ yrs old | 9 Nov 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 15 other locations
Other active services registered to Pathways Care Group Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Fair Haven Care Home | Good9 Jun 2026 | West Northamptonshire |
| Fairholme | Good24 Aug 2022rating 3+ yrs old | South Tyneside |
| Famille House | Good4 Apr 2025 | Leicestershire |
| Greenways | Good28 Jun 2023rating 3+ yrs old | Harrow |
| Harmony House | Good5 Mar 2020rating 3+ yrs old | South Tyneside |
| Honeysuckle Farm | Good31 Dec 2022rating 3+ yrs old | Leicestershire |
| Newlands | Good15 Dec 2021rating 3+ yrs old | Essex |
| Rosedene | Good6 Mar 2018rating 3+ yrs old | Worcestershire |
| Southleigh | Good8 Jan 2020rating 3+ yrs old | North Northamptonshire |
| Stanway Villa | Good6 Aug 2019rating 3+ yrs old | Essex |
| The Knoll | Good5 Apr 2024 | Southend-on-Sea |
| Thurston House | Good8 Jun 2019rating 3+ yrs old | Milton Keynes |
…and 3 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Highlands adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 26 Nov 2010
- Beds
- 14
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-127514150
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.