The Hollies
9 Shirley Road, Stoke-on-Trent, ST1 3PF · Stoke-on-Trent · West Midlands
21 beds · operated by Delam Care Limited, part of CareTech Community Services
Diligence verdict
Rated Good overall, but the rating is 7 years old.
- Age of rating
- 7 years old — published 29 Jan 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 6 of Delam Care Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 29 Jan 2019 |
| Effective | Goodrating 3+ yrs old | 29 Jan 2019 |
| Caring | Goodrating 3+ yrs old | 29 Jan 2019 |
| Responsive | Goodrating 3+ yrs old | 29 Jan 2019 |
| Well-led | Goodrating 3+ yrs old | 29 Jan 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 6 other locations
Other active services registered to Delam Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Jasmine | Not yet rated | Stoke-on-Trent |
| Mimosa | Good7 Nov 2019rating 3+ yrs old | Stoke-on-Trent |
| New Lodge | Good13 Dec 2018rating 3+ yrs old | Stoke-on-Trent |
| Poplars | Good13 Jun 2019rating 3+ yrs old | Stoke-on-Trent |
| Shamu | Good23 Oct 2019rating 3+ yrs old | Stoke-on-Trent |
| The Cedars | Good19 Jan 2019rating 3+ yrs old | Stoke-on-Trent |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Hollies adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 3 Dec 2010
- Beds
- 21
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-127807193
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.