Choices Housing Association Limited - 17 Norton Avenue
Stanfields, Stoke On Trent, ST6 7ER · Stoke-on-Trent · West Midlands
What the record says
Rated Good overall, but the rating is 7 years old.
- Age of rating
- 7 years old — published 28 Jul 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 12 of Choices Housing Association Limited's rated services are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 6
- Registered with CQC
- 4 Jan 2011
- Run by
- Choices Housing Association Limited
- Part of
- Choices Housing Association · 13 services
- Phone
- 01782819870
- Website
- www.choicehousing.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Stoke-on-Trent.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Stoke-on-Trent.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 28 Jul 2018 |
| Effective | Outstandingrating 3+ yrs old | 28 Jul 2018 |
| Caring | Goodrating 3+ yrs old | 28 Jul 2018 |
| Responsive | Goodrating 3+ yrs old | 28 Jul 2018 |
| Well-led | Goodrating 3+ yrs old | 28 Jul 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 12 other locations
Other active services registered to Choices Housing Association Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Choices Housing Association | Good, published 1 Sep 2023 | Staffordshire |
| Choices Housing Association Limited - 1 William Street | Good, published 15 Nov 2018rating 3+ yrs old | Stoke-on-Trent |
| Choices Housing Association Limited - 103 Heath Street | Outstanding, published 8 Apr 2020rating 3+ yrs old | Staffordshire |
| Choices Housing Association Limited - 2 Cowley Way | Good, published 7 Jun 2019rating 3+ yrs old | Stoke-on-Trent |
| Choices Housing Association Limited - 20 Dairy Close | Good, published 3 Apr 2020rating 3+ yrs old | Staffordshire |
| Choices Housing Association Limited - 4 West Street | Good, published 11 Jan 2018rating 3+ yrs old | Staffordshire |
| Choices Housing Association Limited - 40 Stafford Avenue | Good, published 21 Mar 2019rating 3+ yrs old | Staffordshire |
| Choices Housing Association Limited - 5 Greenbrook Court | Good, published 13 Mar 2019rating 3+ yrs old | Staffordshire |
| Choices Housing Association Limited - 535 High Lane | Good, published 21 Aug 2018rating 3+ yrs old | Stoke-on-Trent |
| Choices Housing Association Limited - 60 Holdcroft Road | Good, published 9 Jan 2019rating 3+ yrs old | Stoke-on-Trent |
| Choices Housing Association Limited - 63 Hoveringham Drive | Good, published 9 Jan 2019rating 3+ yrs old | Stoke-on-Trent |
| The Lodge | Good, published 6 Nov 2019rating 3+ yrs old | Staffordshire |
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Choices Housing Association Limited - 17 Norton Avenue adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Stoke On Trentregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Davlyn HouseStoke On Trent · 29 bedsOutstanding, published 7 Nov 2018rating 3+ yrs old
- Alder GrangeStoke On Trent · 21 bedsGood, published 28 Feb 2019rating 3+ yrs old
- Alison House CareHome LimitedStoke On Trent · 29 bedsGood, published 7 Feb 2020rating 3+ yrs old
- Ashview House Residential Care HomeStoke On Trent · 22 bedsGood, published 14 Apr 2022rating 3+ yrs old
See everything registered for these needs in Stoke On Trent→
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-128024674
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.