CareSectorWatch
Care home

The Croft

17 Croft Lane, Diss, IP22 4NA · Norfolk · East of England

8 beds · operated by Partnerships in Care Limited, part of Priory Group

CQC overall rating
Requires improvement16 Feb 2023rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 3 years old, and 2 of this operator's 8 rated homes are below Good.

Below Good on
SafeRequires improvement16 Feb 2023rating 3+ yrs old
Well-ledRequires improvement16 Feb 2023rating 3+ yrs old
Age of rating
3 years old — published 16 Feb 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
2 of 8 of Partnerships in Care Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old16 Feb 2023
EffectiveGoodrating 3+ yrs old21 Aug 2018
CaringGoodrating 3+ yrs old21 Aug 2018
ResponsiveGoodrating 3+ yrs old21 Aug 2018
Well-ledRequires improvementrating 3+ yrs old16 Feb 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 7 other locations

Other active services registered to Partnerships in Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Fern Lodge Care HomeGood13 Dec 2018rating 3+ yrs oldCheshire West and Chester
Grafton ManorRequires improvement30 Apr 2024West Northamptonshire
Hill HouseGood30 Jan 2019rating 3+ yrs oldNorfolk
Lily CloseGood25 Oct 2019rating 3+ yrs oldHavering
Melton PlaceGood29 Jan 2025Leicestershire
Oak HouseGood8 Jan 2025Norfolk
The GablesGood2 May 2019rating 3+ yrs oldNorth Lincolnshire

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on The Croft adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
29 Dec 2010
Beds
8
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-129389495

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.