CareSectorWatch
Care home

The Laurels

116 Yarmouth Road, Lowestoft, NR32 4AQ · Suffolk · East of England

7 beds · operated by Country Retirement & Nursing Homes Ltd, part of Kingsley Healthcare

CQC overall rating
Requires improvement26 Jan 2026

Diligence verdict

Rated Requires improvement overall, and 2 of this operator's 4 rated homes are below Good.

Below Good on
SafeRequires improvement26 Jan 2026
EffectiveRequires improvement26 Jan 2026
Well-ledRequires improvement26 Jan 2026
Operator's wider portfolio
2 of 4 of Country Retirement & Nursing Homes Ltd's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement26 Jan 2026
EffectiveRequires improvement26 Jan 2026
CaringGood26 Jan 2026
ResponsiveGood26 Jan 2026
Well-ledRequires improvement26 Jan 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to Country Retirement & Nursing Homes Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Cypress HouseNot yet ratedSuffolk
Decoy FarmRequires improvement27 Apr 2023rating 3+ yrs oldNorfolk
Eversley Lodge Nursing HomeNot yet ratedNorfolk
Glebe FarmGood26 Jun 2021rating 3+ yrs oldCambridgeshire
Lilac Lodge & Lavender CottageGood31 Oct 2017rating 3+ yrs oldSuffolk

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on The Laurels adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
30 Dec 2010
Beds
7
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-129771485

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.