Home First
Auxilium House, Hereford, HR1 1LN · Herefordshire, County of · West Midlands
“Not yet rated” means CQC has not published a rating for this registration — usual for recently registered services, which can wait months or years for a first inspection. It is not a judgement either way.
What the record says
CQC has not published an overall rating for this service, registered 7 Jun 2022 — and that is not a judgement either way. Across this operator's wider portfolio, 1 of this operator's 2 rated homes are below Good.
- Operator's wider portfolio
- 1 of 2 of Hoople Ltd's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 7 Jun 2022
- Run by
- Hoople Ltd
- Phone
- 01432216766
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Herefordshire, County of.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Herefordshire, County of.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
No key-question ratings published. CQC rates services on five questions — safe, effective, caring, responsive and well-led — once it has inspected; this service has no published inspection ratings yet.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 3 other locations
Other active services registered to Hoople Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Hillside Care Centre | Not yet rated | Herefordshire, County of |
| Ridgemoor Road | Good, published 16 Mar 2026 | Herefordshire, County of |
| Southbank | Requires improvement, published 25 Oct 2023 | Herefordshire, County of |
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Home First adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Herefordregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- First Key HerefordHerefordOutstanding, published 19 Aug 2022rating 3+ yrs old
- Alina Homecare - HerefordHerefordGood, published 6 Jul 2023rating 3+ yrs old
- Altogether CareHerefordGood, published 16 Jan 2019rating 3+ yrs old
- Aspire SupportHerefordGood, published 22 Feb 2022rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-13258077198
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.