CareSectorWatch
Care home

Highfield

Avon Drive, Bedford, MK41 7AH · Bedford · East of England

34 beds · operated by Bedford Borough Council

CQC overall rating
Requires improvement29 Nov 2023

Diligence verdict

Rated Requires improvement overall, and the rating is 2 years old, and 3 of this operator's 10 rated homes are below Good.

Below Good on
SafeRequires improvement29 Nov 2023
EffectiveRequires improvement29 Nov 2023
CaringRequires improvement29 Nov 2023
ResponsiveRequires improvement29 Nov 2023
Well-ledRequires improvement29 Nov 2023
Age of rating
2 years old — published 29 Nov 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
3 of 10 of Bedford Borough Council's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement29 Nov 2023
EffectiveRequires improvement29 Nov 2023
CaringRequires improvement29 Nov 2023
ResponsiveRequires improvement29 Nov 2023
Well-ledRequires improvement29 Nov 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 10 other locations

Other active services registered to Bedford Borough Council. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Assessment and Enablement TeamGood22 May 2025Bedford
BrooksideRequires improvement18 May 2026Bedford
Dame Alice CourtGood10 Jun 2025Bedford
George Beal HouseGood22 May 2025Bedford
ParksideGood16 Oct 2024Bedford
PuttenhoeGood25 Mar 2025Bedford
RivermeadGood9 Apr 2025Bedford
Shared Lives BedfordNot RatedBedford
SouthwayRequires improvement1 Sep 2022rating 3+ yrs oldBedford
Tavistock CourtGood24 Feb 2025Bedford

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Highfield adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
7 Apr 2014
Beds
34
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-1332875228

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.