The Laurels and Pine Lodge
33-37 Foxholes Road, Poole, BH15 3NA · Bournemouth, Christchurch and Poole · South West
55 beds · operated by Hartford Care (Southern) Limited, part of Deer Capital
Diligence verdict
Rated Good overall, but Safe is Requires improvement (10 Jul 2021), and the rating is 5 years old.
- Below Good on
- SafeRequires improvement10 Jul 2021rating 3+ yrs old
- Age of rating
- 5 years old — published 10 Jul 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 2 of Hartford Care (Southern) Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 10 Jul 2021 |
| Effective | Goodrating 3+ yrs old | 31 Oct 2018 |
| Caring | Goodrating 3+ yrs old | 31 Oct 2018 |
| Responsive | Goodrating 3+ yrs old | 10 Jul 2021 |
| Well-led | Goodrating 3+ yrs old | 10 Jul 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 1 other location
Other active services registered to Hartford Care (Southern) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Malden House | Good28 Apr 2026 | Devon |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Laurels and Pine Lodge adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 10 Jan 2011
- Beds
- 55
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-134030548
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.