New Treetops
Nichols Way, Exeter, EX1 2AG · Devon · South West
What the record says
Rated Good overall, with every key question Good. None of this operator's 10 rated services are below Good, including this one.
- This operator's rated services
- Of Devon County Council's 10 rated services, none are below Good — including this one. See the operator.
- On the record
- No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 6
- Registered with CQC
- 23 Nov 2010
- Run by
- Devon County Council
- Part of
- Devon County Council · 10 services
- Phone
- 01392251726
- Website
- www.devon.gov.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Devon.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Devon.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 10 Jul 2026 |
| Effective | Good | 10 Jul 2026 |
| Caring | Good | 10 Jul 2026 |
| Responsive | Good | 10 Jul 2026 |
| Well-led | Good | 10 Jul 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 9 other locations
Other active services registered to Devon County Council. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Greenfields | Good, published 10 Nov 2023 | Devon |
| Mapleton | Good, published 5 Apr 2023rating 3+ yrs old | Devon |
| Multi Sensory Impairment Enabling (MSIE) | Good, published 11 Aug 2023rating 3+ yrs old | Devon |
| Pine Park House | Good, published 16 Aug 2019rating 3+ yrs old | Devon |
| Social Care Reablement | Good, published 12 Jun 2018rating 3+ yrs old | Devon |
| Social Care Reablement - Follaton House | Good, published 7 Jun 2019rating 3+ yrs old | Devon |
| Social Care Reablement - Forde | Good, published 19 Jun 2019rating 3+ yrs old | Devon |
| Social Care Reablement - North Devon | Good, published 7 Aug 2018rating 3+ yrs old | Devon |
| Woodland Vale | Good, published 23 Mar 2019rating 3+ yrs old | Devon |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on New Treetops adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Highbray Residential Care Homeabout 0.2 miles · Exeter · 3 bedsGood, published 4 Dec 2018rating 3+ yrs old
- Dove Tree Houseabout 0.5 miles · Exeter · 35 bedsGood, published 9 Jan 2019rating 3+ yrs old
- Highlands Borders Care Homeabout 0.6 miles · Exeter · 28 bedsGood, published 6 May 2020rating 3+ yrs old
- Jack Simpson Houseabout 0.7 miles · Exeter · 35 bedsGood, published 1 Mar 2024
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-135895220
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.