CareSectorWatch
Care home

Heightlea

Old Falmouth Road, Truro, TR1 2HN · Cornwall · South West

5 beds · operated by Modus Care Limited, part of Salutem Bid Co Ltd

CQC overall rating
Requires improvement23 Jun 2023rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 3 years old, and 7 of this operator's 18 rated homes are below Good.

Below Good on
EffectiveRequires improvement23 Jun 2023rating 3+ yrs old
Well-ledRequires improvement23 Jun 2023rating 3+ yrs old
Age of rating
3 years old — published 23 Jun 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
7 of 18 of Modus Care Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old23 Jun 2023
EffectiveRequires improvementrating 3+ yrs old23 Jun 2023
CaringGoodrating 3+ yrs old23 Jun 2023
ResponsiveGoodrating 3+ yrs old23 Jun 2023
Well-ledRequires improvementrating 3+ yrs old23 Jun 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 17 other locations

Other active services registered to Modus Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
CarrickGood2 Jan 2025Cornwall
High ViewRequires improvement9 Sep 2023Cornwall
Menna HouseGood15 Aug 2025Cornwall
PenhayesGood20 Feb 2019rating 3+ yrs oldDevon
Penhayes HouseGood16 Jan 2019rating 3+ yrs oldDevon
Rosehill HouseGood28 Apr 2022rating 3+ yrs oldCornwall
RosewinRequires improvement28 Oct 2021rating 3+ yrs oldCornwall
SilverdaleRequires improvement20 Jun 2023rating 3+ yrs oldCornwall
The BeachRequires improvement6 May 2025Cornwall
The Cherry TreeGood23 Jul 2025Sutton
The HoltGood22 Nov 2018rating 3+ yrs oldDevon
The MowhayRequires improvement22 Mar 2022rating 3+ yrs oldCornwall

…and 5 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Heightlea adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
21 Nov 2022
Beds
5
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-13945012134

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.