Charlotte House
Snowy Fielder Waye, Isleworth, TW7 6AE · Hounslow · London
CQC holds more than one live registration at this address
That usually means a service is changing hands. Neither registration carries a separate published rating — but check both pages before you judge the home.
- Charlotte House — Care UK Care Services LimitedNot yet rated
What the record says
Rated Good overall, but Safe is Requires improvement (25 Nov 2023), the rating is 2 years old, and 8 of this operator's 103 rated homes are below Good.
- Below Good on
- SafeRequires improvement, published 25 Nov 2023
- Age of rating
- 2 years old — published 25 Nov 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 8 of 103 of Care UK Community Partnerships Ltd's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 60
- Registered with CQC
- 11 Jan 2011
- Run by
- Care UK Community Partnerships Ltd
- Part of
- Welltower · 563 services
- Phone
- 02035044292
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hounslow.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Hounslow.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 25 Nov 2023 |
| Effective | Good | 25 Nov 2023 |
| Caring | Good | 25 Nov 2023 |
| Responsive | Good | 25 Nov 2023 |
| Well-led | Good | 25 Nov 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 108 other locations
Other active services registered to Care UK Community Partnerships Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abney Court | Good, published 24 May 2023rating 3+ yrs old | Stockport |
| Amberley Lodge - Purley | Outstanding, published 10 May 2024 | Croydon |
| Ambleside | Requires improvement, published 21 May 2025 | Warwickshire |
| Ancasta Grove | Good, published 25 Mar 2026 | Hampshire |
| Appleby House | Outstanding, published 25 Apr 2019rating 3+ yrs old | Surrey |
| Armstrong House | Good, published 30 Aug 2019rating 3+ yrs old | Gateshead |
| Asterbury Place | Outstanding, published 4 Apr 2019rating 3+ yrs old | Suffolk |
| Ayton House | Not yet rated | West Sussex |
| Bickerton House | Good, published 5 May 2021rating 3+ yrs old | Bracknell Forest |
| Bowes House | Good, published 14 Aug 2024 | East Sussex |
| Britten Court | Good, published 10 Aug 2023 | Suffolk |
| Broadwater Lodge | Outstanding, published 9 Nov 2019rating 3+ yrs old | Surrey |
…and 96 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Charlotte House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Isleworthregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- No 36Isleworth · 10 bedsOutstanding, published 18 Oct 2019rating 3+ yrs old
- 46 The GroveIsleworth · 7 bedsGood, published 29 Jul 2022rating 3+ yrs old
- Atfield HouseIsleworth · 68 bedsGood, published 5 Sep 2023
- Spring Grove RoadIsleworth · 5 bedsGood, published 6 May 2023rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-139851635
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.