St Augustine's Care Home
Firfield House, Addlestone, KT15 1QR · Surrey · South East
52 beds · operated by Sisters Hospitallers of the Sacred Heart of Jesus CIO
Diligence verdict
Rated Requires improvement overall, and the rating is 3 years old, and 2 of this operator's 3 rated homes are below Good.
- Below Good on
- SafeRequires improvement4 Jul 2023rating 3+ yrs oldEffectiveRequires improvement4 Jul 2023rating 3+ yrs oldWell-ledRequires improvement4 Jul 2023rating 3+ yrs old
- Age of rating
- 3 years old — published 4 Jul 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 3 of Sisters Hospitallers of the Sacred Heart of Jesus CIO's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 4 Jul 2023 |
| Effective | Requires improvementrating 3+ yrs old | 4 Jul 2023 |
| Caring | Goodrating 3+ yrs old | 4 Jul 2023 |
| Responsive | Goodrating 3+ yrs old | 4 Jul 2023 |
| Well-led | Requires improvementrating 3+ yrs old | 4 Jul 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Sisters Hospitallers of the Sacred Heart of Jesus CIO. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Christ the King, Footherley Hall | Requires improvement20 Aug 2025 | Staffordshire |
| St Teresa's Care Home | Good22 Jun 2025 | Kensington and Chelsea |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on St Augustine's Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 2 Feb 2023
- Beds
- 52
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-14248708936
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.