Mandalay
Flat 3 Everitt Road, Saffron Walden, CB10 2YY · Essex · East of England
Community based adult social care services · operated by Avenues East, part of The Avenues Trust
Diligence verdict
Rated Requires improvement overall, and the rating is 2 years old, and 1 of this operator's 3 rated homes are below Good.
- Below Good on
- SafeRequires improvement24 Jan 2024EffectiveRequires improvement24 Jan 2024ResponsiveRequires improvement24 Jan 2024Well-ledRequires improvement24 Jan 2024
- Age of rating
- 2 years old — published 24 Jan 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 3 of Avenues East's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 24 Jan 2024 |
| Effective | Requires improvement | 24 Jan 2024 |
| Caring | Good | 24 Jan 2024 |
| Responsive | Requires improvement | 24 Jan 2024 |
| Well-led | Requires improvement | 24 Jan 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Avenues East. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Avenues East - Services | Good1 May 2020rating 3+ yrs old | Suffolk |
| Avenues East - West Midlands | Good22 Nov 2018rating 3+ yrs old | Shropshire |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Mandalay adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 15 Feb 2023
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-14369622089
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.