Hales Group Limited – Hertfordshire
Cornell Court, Saffron Walden, CB11 3NS · Essex · East of England
Community based adult social care services · operated by Hales Group Limited, part of Hales Group Ltd
Diligence verdict
Rated Good overall, but the rating is 7 years old.
- Age of rating
- 7 years old — published 8 May 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 11 of Hales Group Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 8 May 2019 |
| Effective | Goodrating 3+ yrs old | 8 May 2019 |
| Caring | Goodrating 3+ yrs old | 8 May 2019 |
| Responsive | Goodrating 3+ yrs old | 8 May 2019 |
| Well-led | Goodrating 3+ yrs old | 8 May 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 22 other locations
Other active services registered to Hales Group Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Aspen Gardens | Not Rated | Stockton-on-Tees |
| Hales Group Limited - Doncaster | Not Rated | Doncaster |
| Hales Group Limited - Grimsby | Good26 Jun 2019rating 3+ yrs old | North East Lincolnshire |
| Hales Group Limited - Hull | Good4 Mar 2023rating 3+ yrs old | Kingston upon Hull, City of |
| Hales Group Limited - Ipswich | Not Rated | Suffolk |
| Hales Group Limited - Leeds | Good18 Feb 2020rating 3+ yrs old | Leeds |
| Hales Group Limited - Newcastle | Good28 Jul 2025 | Newcastle upon Tyne |
| Hales Group Limited - Norfolk | Not Rated | Norfolk |
| Hales Group Limited - North East | Not Rated | Gateshead |
| Hales Group Limited - Peterborough | Good10 Aug 2022rating 3+ yrs old | Peterborough |
| Hales Group Limited - Rotherham | Good8 Jun 2023rating 3+ yrs old | Rotherham |
| Hales Group Limited - Scunthorpe | Good4 Mar 2020rating 3+ yrs old | North Lincolnshire |
…and 10 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Hales Group Limited – Hertfordshire adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 15 Feb 2014
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1209416896
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.