Waterloo House
3 Nelson Gardens, Plymouth, PL1 5RH · Plymouth · South West
20 beds · operated by Vivacare Limited
Diligence verdict
Rated Requires improvement overall, and 3 of this operator's 3 rated homes are below Good.
- Below Good on
- SafeRequires improvement12 Sep 2025EffectiveRequires improvement12 Sep 2025Well-ledRequires improvement12 Sep 2025
- Operator's wider portfolio
- 3 of 3 of Vivacare Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 12 Sep 2025 |
| Effective | Requires improvement | 12 Sep 2025 |
| Caring | Goodrating 3+ yrs old | 28 Apr 2018 |
| Responsive | Goodrating 3+ yrs old | 20 Aug 2022 |
| Well-led | Requires improvement | 12 Sep 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 3 other locations
Other active services registered to Vivacare Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Riviera Court | Requires improvement4 Jul 2023rating 3+ yrs old | Torbay |
| The Palm | Not yet rated | Torbay |
| Tremanse House Care Home | Requires improvement17 Oct 2024 | Cornwall |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Waterloo House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 20 Apr 2011
- Beds
- 20
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-146198226
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.