Hales Group Limited - Newcastle
128 Maling Exchange, Hoults Yard, Newcastle Upon Tyne, NE6 2HL · Newcastle upon Tyne · North East
Community based adult social care services · operated by Hales Group Limited, part of Hales Group Ltd
Diligence verdict
Rated Good overall, with every key question Good and none of this operator's 11 rated homes are below Good.
- Operator's wider portfolio
- All 11 of Hales Group Limited's rated homes are Good or better. See the operator.
- On the record
- No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 28 Jul 2025 |
| Effective | Good | 28 Jul 2025 |
| Caring | Good | 28 Jul 2025 |
| Responsive | Good | 28 Jul 2025 |
| Well-led | Good | 28 Jul 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 22 other locations
Other active services registered to Hales Group Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Aspen Gardens | Not Rated | Stockton-on-Tees |
| Hales Group Limited - Doncaster | Not Rated | Doncaster |
| Hales Group Limited - Grimsby | Good26 Jun 2019rating 3+ yrs old | North East Lincolnshire |
| Hales Group Limited - Hull | Good4 Mar 2023rating 3+ yrs old | Kingston upon Hull, City of |
| Hales Group Limited - Ipswich | Not Rated | Suffolk |
| Hales Group Limited - Leeds | Good18 Feb 2020rating 3+ yrs old | Leeds |
| Hales Group Limited - Norfolk | Not Rated | Norfolk |
| Hales Group Limited - North East | Not Rated | Gateshead |
| Hales Group Limited - Peterborough | Good10 Aug 2022rating 3+ yrs old | Peterborough |
| Hales Group Limited - Rotherham | Good8 Jun 2023rating 3+ yrs old | Rotherham |
| Hales Group Limited - Scunthorpe | Good4 Mar 2020rating 3+ yrs old | North Lincolnshire |
| Hales Group Limited - Sheffield | Not Rated | Sheffield |
…and 10 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Hales Group Limited - Newcastle adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 20 Jan 2023
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-14630762613
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.