IMPACT
Unit 6, Friends' Institute, Birmingham, B12 0DG · Birmingham · West Midlands
Community based adult social care services · operated by Centrion Care UK Ltd
Diligence verdict
Rated Requires improvement overall.
- Below Good on
- SafeRequires improvement28 Jan 2025EffectiveRequires improvement28 Jan 2025Well-ledRequires improvement28 Jan 2025
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 28 Jan 2025 |
| Effective | Requires improvement | 28 Jan 2025 |
| Caring | Good | 28 Jan 2025 |
| Responsive | Goodrating 3+ yrs old | 14 Sep 2019 |
| Well-led | Requires improvement | 28 Jan 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on IMPACT adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 30 Jun 2014
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1495882805
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.