Bankhouse (Care Outlook)
20 Albert Embankment, London, SE1 7FY · Lambeth · London
Community based adult social care services · operated by Care Outlook Ltd, part of Care Outlook
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Requires improvement overall, and the rating is 4 years old, and 10 of this operator's 23 rated homes are below Good.
- Below Good on
- SafeRequires improvement6 Jan 2022rating 3+ yrs oldWell-ledRequires improvement6 Jan 2022rating 3+ yrs old
- Age of rating
- 4 years old — published 6 Jan 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 10 of 23 of Care Outlook Ltd's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 6 Jan 2022 |
| Effective | Goodrating 3+ yrs old | 6 Sep 2018 |
| Caring | Goodrating 3+ yrs old | 6 Sep 2018 |
| Responsive | Goodrating 3+ yrs old | 6 Sep 2018 |
| Well-led | Requires improvementrating 3+ yrs old | 6 Jan 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 35 other locations
Other active services registered to Care Outlook Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abbotswood (Care Outlook) | Not yet rated | West Sussex |
| Arthur Bliss House (Care Outlook) | Not yet rated | West Sussex |
| Audrey Needham House (Care Outlook) | Not yet rated | West Berkshire |
| Brushett House (Care Outlook) | Not yet rated | Bournemouth, Christchurch and Poole |
| Care Outlook (Battersea) | Good2 Apr 2021rating 3+ yrs old | Wandsworth |
| Care Outlook (Crawley) | Requires improvement9 Jul 2021rating 3+ yrs old | West Sussex |
| Care Outlook (East Sussex) | Good25 Mar 2025 | East Sussex |
| Care Outlook (Forest Hill) | Requires improvement9 Mar 2023rating 3+ yrs old | Lewisham |
| Care Outlook (Greenwich) | Not yet rated | Greenwich |
| Care Outlook (Hackney) | Good10 Sep 2019rating 3+ yrs old | Hackney |
| Care Outlook (Hillingdon) | Not yet rated | Hillingdon |
| Care Outlook (New Larchwood) | Good15 Apr 2026 | Brighton and Hove |
…and 23 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Bankhouse (Care Outlook) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 3 Apr 2023
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-15318041577
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.