Care Outlook (Forest Hill)
260 Stanstead Road, London, SE23 1DD · Lewisham · London
Community based adult social care services · operated by Care Outlook Ltd, part of Care Outlook
Diligence verdict
Rated Requires improvement overall, and the rating is 3 years old, and 10 of this operator's 23 rated homes are below Good.
- Below Good on
- SafeRequires improvement9 Mar 2023rating 3+ yrs oldEffectiveRequires improvement9 Mar 2023rating 3+ yrs oldWell-ledRequires improvement9 Mar 2023rating 3+ yrs old
- Age of rating
- 3 years old — published 9 Mar 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 10 of 23 of Care Outlook Ltd's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 9 Mar 2023 |
| Effective | Requires improvementrating 3+ yrs old | 9 Mar 2023 |
| Caring | Goodrating 3+ yrs old | 4 Oct 2019 |
| Responsive | Goodrating 3+ yrs old | 21 Jan 2021 |
| Well-led | Requires improvementrating 3+ yrs old | 9 Mar 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 35 other locations
Other active services registered to Care Outlook Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abbotswood (Care Outlook) | Not yet rated | West Sussex |
| Arthur Bliss House (Care Outlook) | Not yet rated | West Sussex |
| Audrey Needham House (Care Outlook) | Not yet rated | West Berkshire |
| Bankhouse (Care Outlook) | Requires improvement6 Jan 2022rating 3+ yrs old | Lambeth |
| Brushett House (Care Outlook) | Not yet rated | Bournemouth, Christchurch and Poole |
| Care Outlook (Battersea) | Good2 Apr 2021rating 3+ yrs old | Wandsworth |
| Care Outlook (Crawley) | Requires improvement9 Jul 2021rating 3+ yrs old | West Sussex |
| Care Outlook (East Sussex) | Good25 Mar 2025 | East Sussex |
| Care Outlook (Greenwich) | Not yet rated | Greenwich |
| Care Outlook (Hackney) | Good10 Sep 2019rating 3+ yrs old | Hackney |
| Care Outlook (Hillingdon) | Not yet rated | Hillingdon |
| Care Outlook (New Larchwood) | Good15 Apr 2026 | Brighton and Hove |
…and 23 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Care Outlook (Forest Hill) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 3 Feb 2016
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2454319969
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.