University Care
17 Derby Road, Nottingham, NG9 2TA · Nottinghamshire · East Midlands
Diligence verdict
Rated Good overall, but the rating is 6 years old.
- Age of rating
- 6 years old — published 3 Jan 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 3 of Mrs Susan Clay's rated homes are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 4
- Registered with CQC
- 23 Dec 2014
- Run by
- Mrs Susan Clay
- Phone
- 01158758568
- Website
- www.universitycare.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Nottinghamshire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Nottinghamshire.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 3 Jan 2020 |
| Effective | Goodrating 3+ yrs old | 3 Jan 2020 |
| Caring | Goodrating 3+ yrs old | 3 Jan 2020 |
| Responsive | Goodrating 3+ yrs old | 3 Jan 2020 |
| Well-led | Goodrating 3+ yrs old | 3 Jan 2020 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 3 other locations
Other active services registered to Mrs Susan Clay. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| University Care 2 | Good, published 12 Apr 2019rating 3+ yrs old | Nottinghamshire |
| University Care 3 | Good, published 4 Dec 2021rating 3+ yrs old | Nottinghamshire |
| University Care 4 | Not yet rated | Nottinghamshire |
Data as published by CQC to 8 Jul 2026 · source: CQC
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on University Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
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Other services in Nottinghamregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Belvoir Vale Care HomeNottingham · 62 bedsOutstanding, published 23 Dec 2023
- Cherry Trees Resource CentreNottingham · 45 bedsOutstanding, published 28 Aug 2019rating 3+ yrs old
- Fairway ViewNottingham · 41 bedsOutstanding, published 7 Jan 2020rating 3+ yrs old
- Goodman HouseNottingham · 10 bedsOutstanding, published 8 Mar 2023rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1755256775
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.