Eliza Palmer Hub
Whiteley Village, Walton-on-thames, KT12 4ES · Surrey · South East
30 beds · operated by Althea Healthcare Properties Limited, part of Kingsley Healthcare
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Good overall, but the rating is 3 years old.
- Age of rating
- 3 years old — published 15 Sep 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 5 of Althea Healthcare Properties Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 15 Sep 2022 |
| Effective | Goodrating 3+ yrs old | 15 Sep 2022 |
| Caring | Goodrating 3+ yrs old | 15 Sep 2022 |
| Responsive | Goodrating 3+ yrs old | 15 Sep 2022 |
| Well-led | Goodrating 3+ yrs old | 15 Sep 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Althea Healthcare Properties Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Colne House | Good30 Apr 2022rating 3+ yrs old | Essex |
| Hadleigh Nursing Home | Good3 Jul 2018rating 3+ yrs old | Suffolk |
| Highcliffe Nursing Home | Good14 Dec 2019rating 3+ yrs old | Bournemouth, Christchurch and Poole |
| The Queen Charlotte | Good22 Jan 2020rating 3+ yrs old | Dorset |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Eliza Palmer Hub adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 10 Jul 2024
- Beds
- 30
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-19383513881
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.