The Villa
Park Avenue, Telford, TF7 5AE · Telford and Wrekin · West Midlands
38 beds · operated by Lotus Care Management Services Limited, part of Jaydeep Patel
Diligence verdict
Rated Requires improvement overall, and the rating is 5 years old, and 1 of this operator's 3 rated homes are below Good.
- Below Good on
- SafeRequires improvement29 Jun 2021rating 3+ yrs oldWell-ledRequires improvement29 Jun 2021rating 3+ yrs old
- Age of rating
- 5 years old — published 29 Jun 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 3 of Lotus Care Management Services Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 29 Jun 2021 |
| Effective | Goodrating 3+ yrs old | 26 Feb 2019 |
| Caring | Goodrating 3+ yrs old | 26 Feb 2019 |
| Responsive | Goodrating 3+ yrs old | 26 Feb 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 29 Jun 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Lotus Care Management Services Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Bennett House | Good26 Feb 2019rating 3+ yrs old | Telford and Wrekin |
| Lotus Care Marmaduke Street | Good19 Nov 2024 | Liverpool |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Villa adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 18 Feb 2015
- Beds
- 38
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1938689595
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.