The Elms
13 Regent Street, Bilston, WV14 6AP · Wolverhampton · West Midlands
13 beds · operated by Glenthorne Care Services Limited
Diligence verdict
Rated Requires improvement overall, and 1 of this operator's 3 rated homes are below Good.
- Below Good on
- SafeRequires improvement23 Feb 2026Well-ledRequires improvement23 Feb 2026
- Operator's wider portfolio
- 1 of 3 of Glenthorne Care Services Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 23 Feb 2026 |
| Effective | Good | 23 Feb 2026 |
| Caring | Good | 23 Feb 2026 |
| Responsive | Good | 23 Feb 2026 |
| Well-led | Requires improvement | 23 Feb 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Glenthorne Care Services Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Glenthorne House | Good1 Sep 2022rating 3+ yrs old | Wolverhampton |
| Selwyn Court | Good2 Nov 2023 | Walsall |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Elms adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 22 Jul 2024
- Beds
- 13
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-19820401326
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.