CareSectorWatch
Community based adult social care services

Mercury Care Services Ltd

781-781a, London Road, Thornton Heath, CR7 6AW · Croydon · London

Community based adult social care services · operated by Mercury Care Services Limited

CQC overall rating
Good20 Mar 2026

Diligence verdict

Rated Good overall, with every key question Good and none of this operator's 2 rated homes are below Good.

Operator's wider portfolio
All 2 of Mercury Care Services Limited's rated homes are Good or better.
On the record
No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

Older peoplePeople living with dementiaPeople with a physical disabilityPeople with mental health needsPeople with a learning disability or autistic peoplePeople with a sight or hearing impairmentYounger adults (under 65)Children and young people (0–18)People recovering from drug or alcohol dependencePeople with an eating disorderPeople detained under the Mental Health Act

Select a group to see other services registered for it in Croydon.

What it provides

Care at home (visits)

Looking for services registered for a particular need? Find care that fits in Croydon.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood20 Mar 2026
EffectiveGood20 Mar 2026
CaringGood20 Mar 2026
ResponsiveGood20 Mar 2026
Well-ledGood20 Mar 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 2 other locations

Other active services registered to Mercury Care Services Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Central HouseGood17 Mar 2026Barnet
ICON HOUSENot yet ratedRedbridge

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Mercury Care Services Ltd adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
13 Aug 2015
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-2034829862

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.