Hillcrest
35 Carleton Road, Pontefract, WF8 3ND · Wakefield · Yorkshire and The Humber
20 beds · operated by Hillcrest & Lyndale Care & Support Services Limited
Diligence verdict
Rated Requires improvement overall, and the rating is 2 years old, and 3 of this operator's 4 rated homes are below Good.
- Below Good on
- SafeRequires improvement2 Dec 2023CaringRequires improvement2 Dec 2023Well-ledRequires improvement2 Dec 2023
- Age of rating
- 2 years old — published 2 Dec 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 3 of 4 of Hillcrest & Lyndale Care & Support Services Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 2 Dec 2023 |
| Effective | Goodrating 3+ yrs old | 8 Nov 2017 |
| Caring | Requires improvement | 2 Dec 2023 |
| Responsive | Goodrating 3+ yrs old | 8 Nov 2017 |
| Well-led | Requires improvement | 2 Dec 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 3 other locations
Other active services registered to Hillcrest & Lyndale Care & Support Services Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 1 Hill Close | Requires improvement15 Dec 2023 | Wakefield |
| 2 Hill Close | Requires improvement5 Dec 2023 | Wakefield |
| Lyndale | Good18 Oct 2018rating 3+ yrs old | Wakefield |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Hillcrest adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 11 Apr 2011
- Beds
- 20
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-204480395
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.