Housing 21 - The Watermill
Goscote House, Walsall, WS3 1SJ · Walsall · West Midlands
What the record says
Rated Good overall, but 5 of this operator's 74 rated services are below Good.
- This operator's rated services
- Of Housing 21's 74 rated services, 5 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 40
- Registered with CQC
- 7 Apr 2011
- Run by
- Housing 21
- Part of
- Housing & Care 21 · 80 services
- Phone
- 03701924220
- Website
- www.housing21.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Walsall.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Walsall.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 29 Jul 2026 |
| Effective | Good | 29 Jul 2026 |
| Caring | Good | 29 Jul 2026 |
| Responsive | Good | 29 Jul 2026 |
| Well-led | Good | 29 Jul 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 79 other locations
Other active services registered to Housing 21. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 6 Mildmay Park | Good, published 31 Dec 2019rating 3+ yrs old | Islington |
| Aldaniti Court | Not yet rated | Redcar and Cleveland |
| Bowland View | Good, published 19 Jul 2023rating 3+ yrs old | North Yorkshire |
| Box Tree Court | Good, published 28 Apr 2022rating 3+ yrs old | Leeds |
| Brunel Court | Good, published 28 Apr 2022rating 3+ yrs old | Staffordshire |
| Casson Court | Good, published 23 Nov 2021rating 3+ yrs old | Doncaster |
| Cliffords Mews | Good, published 3 Aug 2023rating 3+ yrs old | North Tyneside |
| Conrad Court | Good, published 12 Oct 2019rating 3+ yrs old | Lewisham |
| Crookbarrow View | Not yet rated | Worcestershire |
| Elgin Close | Good, published 2 Mar 2026 | Hammersmith and Fulham |
| Filey Fields Court | Good, published 14 Dec 2022rating 3+ yrs old | North Yorkshire |
| Housing 21 - Alice Bye Court | Good, published 15 Feb 2022rating 3+ yrs old | West Berkshire |
…and 67 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Housing 21 - The Watermill adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Pegasus Care – Hardenabout 0.4 miles · Walsall · 6 bedsGood, published 21 Apr 2023rating 3+ yrs old
- Harden Hallabout 0.5 miles · Walsall · 54 bedsGood, published 24 Aug 2022rating 3+ yrs old
- Leighswoodabout 0.8 miles · Walsall · 23 bedsRequires improvement, published 16 Sep 2022rating 3+ yrs old
- Mill Lodge Residential Care Homeabout 0.8 miles · Walsall · 20 bedsGood, published 23 Mar 2026
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-212241323
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.