Southborough Nursing Home
12-14 Langley Avenue, Surbiton, KT6 6QL · Kingston upon Thames · London
CQC holds more than one live registration at this address
That usually means a service is changing hands. Neither registration carries a separate published rating — but check both pages before you judge the home.
- Southborough Nursing Home — Care UK Care Services LimitedNot yet rated
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
What the record says
Rated Good overall, but the rating is 3 years old, and 4 of this operator's 16 rated homes are below Good.
- Age of rating
- 3 years old — published 10 Dec 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 4 of 16 of Olympus Opco LTD's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 45
- Registered with CQC
- 31 Jan 2025
- Run by
- Olympus Opco LTD
- Part of
- Welltower · 563 services
- Phone
- 02087062600
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Kingston upon Thames.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Kingston upon Thames.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 10 Dec 2022 |
| Effective | Goodrating 3+ yrs old | 21 Jul 2018 |
| Caring | Goodrating 3+ yrs old | 21 Jul 2018 |
| Responsive | Goodrating 3+ yrs old | 21 Jul 2018 |
| Well-led | Goodrating 3+ yrs old | 10 Dec 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 16 other locations
Other active services registered to Olympus Opco LTD. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Acacia Care Centre | Good, published 12 Oct 2022rating 3+ yrs old | Croydon |
| Acacia Lodge | Good, published 12 Jul 2018rating 3+ yrs old | Oxfordshire |
| Albany Lodge | Requires improvement, published 19 Dec 2025 | Croydon |
| Belmont Castle | Good, published 22 Jul 2021rating 3+ yrs old | Hampshire |
| Bourne House Nursing Home | Good, published 11 Oct 2022rating 3+ yrs old | Kingston upon Thames |
| Cedar View Care Centre | Good, published 15 Feb 2023rating 3+ yrs old | Croydon |
| Chestnut View Care Centre | Requires improvement, published 6 Mar 2024 | Surrey |
| Hamilton Nursing Home | Good, published 18 Feb 2023rating 3+ yrs old | Kingston upon Thames |
| Holmwood Care Centre | Requires improvement, published 1 Jul 2023rating 3+ yrs old | Worcestershire |
| Kings Lodge Nursing Home | Requires improvement, published 10 Dec 2021rating 3+ yrs old | West Sussex |
| Little Brook House | Good, published 16 May 2023rating 3+ yrs old | Kingston upon Thames |
| Oaklands House Care Centre | Good, published 26 Jun 2018rating 3+ yrs old | Hampshire |
…and 4 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Southborough Nursing Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Surbitonregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Elysium Care Partnerships Limited - 1a Upper Brighton RoadSurbiton · 9 bedsOutstanding, published 14 Dec 2018rating 3+ yrs old
- Elysium Care Partnerships Limited - 21b Upper Brighton RoadSurbiton · 7 bedsOutstanding, published 14 Feb 2019rating 3+ yrs old
- Acorn Lodge - SurbitonSurbiton · 10 bedsGood, published 26 Mar 2025
- Bourne House Nursing HomeSurbiton · 40 bedsGood, published 11 Oct 2022rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-21503031401
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.