CareSectorWatch
Care home

Primrose House

2 Crowhall Lane, Gateshead, NE10 9PU · Gateshead · North East

65 beds · operated by Primrose House Ltd, part of Exclusive Care Group

CQC overall rating
Good21 Aug 2025

Diligence verdict

Rated Good overall, but Well-led is Requires improvement (21 Aug 2025).

Below Good on
Well-ledRequires improvement21 Aug 2025

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood21 Aug 2025
EffectiveGood21 Aug 2025
CaringGood21 Aug 2025
ResponsiveGood21 Aug 2025
Well-ledRequires improvement21 Aug 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Primrose House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
4 Nov 2015
Beds
65
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-2274584191

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.