Rose House
25 Railway Street, Gillingham, ME7 1XH · Medway · South East
What the record says
Rated Good overall, but 4 of this operator's 21 rated services are below Good.
- This operator's rated services
- Of Eleanor Nursing and Social Care Limited's 21 rated services, 4 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 18
- Registered with CQC
- 9 Apr 2011
- Run by
- Eleanor Nursing and Social Care Limited
- Part of
- Eleanor Healthcare Group · 33 services
- Phone
- 01634580797
- Website
- www.eleanorcare.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Medway.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Medway.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 18 Dec 2025 |
| Effective | Good | 18 Dec 2025 |
| Caring | Good | 18 Dec 2025 |
| Responsive | Good | 18 Dec 2025 |
| Well-led | Good | 18 Dec 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 25 other locations
Other active services registered to Eleanor Nursing and Social Care Limited. The verdict above reads across this operator's whole rated portfolio.
…and 13 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Rose House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Apna Ghar Residential Homeabout 0 miles · Gillingham · 3 bedsRequires improvement, published 15 Mar 2023rating 3+ yrs old
- Brook Houseabout 0.4 miles · Gillingham · 7 bedsNot yet rated
- Star Care Lodgeabout 0.7 miles · Gillingham · 13 bedsGood, published 1 Apr 2020rating 3+ yrs old
- Park View Care Homeabout 0.8 miles · Gillingham · 44 bedsGood, published 2 Nov 2019rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-228968856
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.