CareSectorWatch
Care home

Viera Gray House

27 Ferry Road, London, SW13 9PP · Richmond upon Thames · London

41 beds · operated by Greensleeves Homes Trust, part of Greensleeves

CQC overall rating
Good14 May 2025

Diligence verdict

Rated Good overall, but 8 of this operator's 26 rated homes are below Good.

Operator's wider portfolio
8 of 26 of Greensleeves Homes Trust's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood14 May 2025
EffectiveGoodrating 3+ yrs old7 Oct 2021
CaringGoodrating 3+ yrs old7 Oct 2021
ResponsiveGoodrating 3+ yrs old7 Oct 2021
Well-ledGood14 May 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 25 other locations

Other active services registered to Greensleeves Homes Trust. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Arden HouseRequires improvement26 Feb 2026Warwickshire
BorovereGood4 Jul 2023rating 3+ yrs oldHampshire
Broadacres Care HomeGood10 May 2019rating 3+ yrs oldNorfolk
BroadlandsOutstanding7 Aug 2019rating 3+ yrs oldSuffolk
Buckler's Lodge Care HomeRequires improvement9 Sep 2025Bracknell Forest
Clarendon LodgeGood26 Feb 2022rating 3+ yrs oldHertfordshire
De Lucy HouseGood10 Jul 2018rating 3+ yrs oldNorfolk
Glebelands HouseGood11 Jul 2018rating 3+ yrs oldWokingham
Grosvenor HouseGood2 Mar 2026East Sussex
Harleston HouseOutstanding17 Jan 2019rating 3+ yrs oldSuffolk
Henley HouseGood20 Apr 2022rating 3+ yrs oldSuffolk
Lavender FieldsInadequate16 Oct 2025Kent

…and 13 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Viera Gray House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
17 Nov 2015
Beds
41
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-2293924933

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.