Upton Dene Residential and Nursing Home
Caldecott Close, Chester, CH2 1FD · Cheshire West and Chester · North West
What the record says
Rated Requires improvement overall, and 3 of this operator's 82 rated homes are below Good.
- Below Good on
- SafeRequires improvement, published 24 Dec 2024EffectiveRequires improvement, published 24 Dec 2024Well-ledRequires improvement, published 24 Dec 2024
- Operator's wider portfolio
- 3 of 82 of Sanctuary Care Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 74
- Registered with CQC
- 23 Dec 2015
- Run by
- Sanctuary Care Limited
- Part of
- Sanctuary Care Limited · 126 services
- Phone
- 01244569825
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Cheshire West and Chester.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Cheshire West and Chester.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 24 Dec 2024 |
| Effective | Requires improvement | 24 Dec 2024 |
| Caring | Goodrating 3+ yrs old | 27 Jun 2018 |
| Responsive | Goodrating 3+ yrs old | 27 Jun 2018 |
| Well-led | Requires improvement | 24 Dec 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 83 other locations
Other active services registered to Sanctuary Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Aashna House Residential Care Home | Good, published 14 Oct 2022rating 3+ yrs old | Lambeth |
| Ashgreen House Residential and Nursing Home | Good, published 23 Apr 2022rating 3+ yrs old | Greenwich |
| Ashley House Residential Care Home | Good, published 23 Nov 2017rating 3+ yrs old | Hampshire |
| Ashwood Park Residential and Nursing Home | Good, published 24 Sep 2022rating 3+ yrs old | County Durham |
| Asra House Residential Care Home | Outstanding, published 13 Feb 2019rating 3+ yrs old | Leicester |
| Athlone House Nursing Home | Good, published 18 Nov 2023 | Westminster |
| Barony Lodge Residential Care Home | Good, published 3 Aug 2019rating 3+ yrs old | Cheshire East |
| Bartley Green Lodge Residential Care Home | Good, published 29 Aug 2019rating 3+ yrs old | Birmingham |
| Basingfield Court Residential Care Home | Good, published 30 Jun 2022rating 3+ yrs old | Hampshire |
| Bayards Court Care Home - Vivant Care | Not yet rated | Devon |
| Beach Lawns Residential and Nursing Home | Good, published 30 Jul 2021rating 3+ yrs old | North Somerset |
| Birchwood Court Residential Care Home | Good, published 8 Sep 2022rating 3+ yrs old | County Durham |
…and 71 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Upton Dene Residential and Nursing Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Chesterregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Chester Lodge Care HomeChester · 40 bedsGood, published 1 Mar 2023rating 3+ yrs old
- Crabwall HallChester · 38 bedsGood, published 9 Aug 2023
- Deewater GrangeChester · 58 bedsGood, published 18 May 2023rating 3+ yrs old
- Delamere HouseChester · 5 bedsGood, published 15 Aug 2023
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2372208681
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.