Dimensions Norfolk Domiciliary Care Office
Blofield Business Centre, Norwich, NR13 4RR · Norfolk · East of England
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
What the record says
Rated Outstanding overall, but the rating is 2 years old, and 6 of this operator's 37 rated services are below Good.
- Age of rating
- 2 years old — published 17 Nov 2023, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Dimensions (UK) Limited's 37 rated services, 6 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Supported living
- Registered with CQC
- 15 Sep 2025
- Run by
- Dimensions (UK) Limited
- Part of
- Dimensions · 61 services
- Phone
- 03003039016
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 17 Nov 2023 |
| Effective | Good | 17 Nov 2023 |
| Caring | Outstanding | 17 Nov 2023 |
| Responsive | Outstanding | 17 Nov 2023 |
| Well-led | Good | 17 Nov 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 39 other locations
Other active services registered to Dimensions (UK) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Dimensions 1 Middlefield Close | Good, published 28 Aug 2026 | Surrey |
| Dimensions 1 Ridgewood Drive | Good, published 18 Oct 2019rating 3+ yrs old | Surrey |
| Dimensions 1-2 Westbury Way | Good, published 14 Oct 2022rating 3+ yrs old | Hampshire |
| Dimensions 123 Calmore Road | Good, published 26 Apr 2019rating 3+ yrs old | Hampshire |
| Dimensions 15a Vale Road | Not yet rated | Surrey |
| Dimensions 21 Searing Way | Good, published 3 May 2018rating 3+ yrs old | Hampshire |
| Dimensions 4 Matlock Close | Requires improvement, published 5 Jan 2024 | Barnet |
| Dimensions 40 Cody Road | Requires improvement, published 2 Nov 2023 | Hampshire |
| Dimensions 42 Jubilee Road | Good, published 11 Oct 2019rating 3+ yrs old | Surrey |
| Dimensions 43 Clayhill Road | Good, published 24 Jan 2018rating 3+ yrs old | West Berkshire |
| Dimensions 7 Huntley Close | Good, published 12 Mar 2019rating 3+ yrs old | Surrey |
| Dimensions 85 Highfield Avenue | Not yet rated | Hampshire |
…and 27 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Dimensions Norfolk Domiciliary Care Office adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Black Swan Homecare Limitedabout 3.3 miles · NorwichNot yet rated
- NR Care Head Officeabout 3.3 miles · NorwichGood, published 12 May 2021rating 3+ yrs old
- Bluebird Care (Norwich & North Norfolk)about 3.4 miles · NorwichGood, published 18 Nov 2023
- Norfolk Affinity Care Services Ltdabout 4.1 miles · NorwichGood, published 18 Jun 2022rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-24795707774
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.