St Michaels House
71 Holwell Road, Welwyn Garden City, AL7 3SF · Hertfordshire · East of England
12 beds · operated by Hertfordshire County Council
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (18 Aug 2021), and the rating is 4 years old.
- Below Good on
- Well-ledRequires improvement18 Aug 2021rating 3+ yrs old
- Age of rating
- 4 years old — published 18 Aug 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 6 of Hertfordshire County Council's rated homes are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hertfordshire.
Care home without nursing
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Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 18 Aug 2021 |
| Effective | Goodrating 3+ yrs old | 13 Mar 2020 |
| Caring | Goodrating 3+ yrs old | 13 Mar 2020 |
| Responsive | Goodrating 3+ yrs old | 13 Mar 2020 |
| Well-led | Requires improvementrating 3+ yrs old | 18 Aug 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 5 other locations
Other active services registered to Hertfordshire County Council. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Domiciliary Care Service | Good26 Apr 2019rating 3+ yrs old | Hertfordshire |
| Isabel Court | Good28 Nov 2019rating 3+ yrs old | Hertfordshire |
| Scarborough House | Good22 Jan 2019rating 3+ yrs old | Hertfordshire |
| Shared Lives Hertfordshire | Good11 Jul 2019rating 3+ yrs old | Hertfordshire |
| Tanners Wood | Good15 Jan 2020rating 3+ yrs old | Hertfordshire |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on St Michaels House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Apr 2016
- Beds
- 12
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2577035235
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.