CareSectorWatch
Care home

Highfield Care Home

9-11 Mandeville Road, Saffron Walden, CB11 4AQ · Essex · East of England

60 beds · operated by Acer Healthcare Operations Limited, part of Maria Mallaband Care Group

CQC overall rating
Good15 Apr 2024

Diligence verdict

Rated Good overall, but the rating is 2 years old.

Age of rating
2 years old — published 15 Apr 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 7 of Acer Healthcare Operations Limited's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood15 Apr 2024
EffectiveGood15 Apr 2024
CaringGoodrating 3+ yrs old5 Sep 2018
ResponsiveGoodrating 3+ yrs old5 Sep 2018
Well-ledGood15 Apr 2024

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 6 other locations

Other active services registered to Acer Healthcare Operations Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Abingdon Court Care HomeGood6 Oct 2020rating 3+ yrs oldOxfordshire
Appletree Court Care HomeGood12 Aug 2025Barnet
Cedar Court Care HomeGood5 Oct 2021rating 3+ yrs oldSurrey
Chestnut Court Care HomeGood29 Sep 2025Barking and Dagenham
Kents Hill Care HomeGood19 Sep 2018rating 3+ yrs oldMilton Keynes
Parkview HouseGood26 Sep 2023Waltham Forest

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Highfield Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
23 Nov 2016
Beds
60
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-2907731103

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.