Highfield Care Home
9-11 Mandeville Road, Saffron Walden, CB11 4AQ · Essex · East of England
CQC’s records also hold a deregistered registration with this name at this postcode: Highfield Care Home, Highfield (Saffron Walden) Care Limited, deregistered 25 Nov 2016.
What the record says
Rated Good overall, but the rating is 2 years old.
- Age of rating
- 2 years old — published 15 Apr 2024, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Acer Healthcare Operations Limited's 7 rated homes, none are below Good — including this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 60
- Registered with CQC
- 23 Nov 2016
- Run by
- Acer Healthcare Operations Limited
- Part of
- Maria Mallaband Care Group · 72 services
- Phone
- 01799524936
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Essex.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Essex.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 15 Apr 2024 |
| Effective | Good | 15 Apr 2024 |
| Caring | Goodrating 3+ yrs old | 5 Sep 2018 |
| Responsive | Goodrating 3+ yrs old | 5 Sep 2018 |
| Well-led | Good | 15 Apr 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 6 other locations
Other active services registered to Acer Healthcare Operations Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abingdon Court Care Home | Good, published 6 Oct 2020rating 3+ yrs old | Oxfordshire |
| Appletree Court Care Home | Good, published 12 Aug 2025 | Barnet |
| Cedar Court Care Home | Good, published 5 Oct 2021rating 3+ yrs old | Surrey |
| Chestnut Court Care Home | Good, published 29 Sep 2025 | Barking and Dagenham |
| Kents Hill Care Home | Good, published 19 Sep 2018rating 3+ yrs old | Milton Keynes |
| Parkview House | Good, published 26 Sep 2023 | Waltham Forest |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Highfield Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes with nursing within 10 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Stanley Wilson Lodge Care Homeabout 0.5 miles · Saffron Walden · 80 bedsGood, published 15 Aug 2019rating 3+ yrs old
- Hatherley Care Home Limitedabout 0.7 miles · Saffron Walden · 37 bedsGood, published 9 Jun 2018rating 3+ yrs old
- Symonds Houseabout 6 miles · Cambridge · 58 bedsGood, published 4 Feb 2026
- Mountfitchet Houseabout 7.7 miles · Stansted · 60 bedsNot yet rated
See everything registered for these needs in Saffron Walden →
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2907731103
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.