Caroline House
7 - 9 Ersham Road, Hailsham, BN27 3LG · East Sussex · South East
28 beds · operated by Sovereign Care Limited
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (16 Dec 2024), and 2 of this operator's 3 rated homes are below Good.
- Below Good on
- Well-ledRequires improvement16 Dec 2024
- Operator's wider portfolio
- 2 of 3 of Sovereign Care Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 16 Dec 2024 |
| Effective | Goodrating 3+ yrs old | 22 Mar 2018 |
| Caring | Goodrating 3+ yrs old | 22 Mar 2018 |
| Responsive | Goodrating 3+ yrs old | 22 Mar 2018 |
| Well-led | Requires improvement | 16 Dec 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Sovereign Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Ampersand | Requires improvement30 Apr 2024 | Medway |
| Filsham Lodge | Requires improvement16 Sep 2025 | East Sussex |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Caroline House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 11 Jul 2011
- Beds
- 28
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-291181163
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.