Oak House
258 City Road, Stoke On Trent, ST4 2PY · Stoke-on-Trent · West Midlands
8 beds · operated by Shelton Care Limited, part of National Care Group
Diligence verdict
Rated Good overall, but the rating is 7 years old.
- Age of rating
- 7 years old — published 10 Aug 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 5 of Shelton Care Limited's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 10 Aug 2018 |
| Effective | Goodrating 3+ yrs old | 10 Aug 2018 |
| Caring | Goodrating 3+ yrs old | 10 Aug 2018 |
| Responsive | Goodrating 3+ yrs old | 10 Aug 2018 |
| Well-led | Goodrating 3+ yrs old | 10 Aug 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Shelton Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Cauldon Place | Good1 Dec 2020rating 3+ yrs old | Stoke-on-Trent |
| Regent Road | Good19 Jun 2019rating 3+ yrs old | Stoke-on-Trent |
| Richmond Mews | Good1 Jan 2020rating 3+ yrs old | Stoke-on-Trent |
| Rutland House | Good19 Feb 2019rating 3+ yrs old | Stoke-on-Trent |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Oak House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 1 Dec 2016
- Beds
- 8
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3093489761
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.