Broadoak Manor Care Home
Mulcrow Close, St Helens, WA9 1HB · St. Helens · North West
120 beds · operated by HC-One No.1 Limited, part of Welltower
Diligence verdict
Rated Inadequate overall, and 4 of this operator's 16 rated homes are below Good.
- Below Good on
- SafeInadequate24 Apr 2026EffectiveInadequate24 Apr 2026CaringRequires improvement24 Apr 2026ResponsiveRequires improvement24 Apr 2026Well-ledRequires improvement24 Apr 2026
- Operator's wider portfolio
- 4 of 16 of HC-One No.1 Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Inadequate | 24 Apr 2026 |
| Effective | Inadequate | 24 Apr 2026 |
| Caring | Requires improvement | 24 Apr 2026 |
| Responsive | Requires improvement | 24 Apr 2026 |
| Well-led | Requires improvement | 24 Apr 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 15 other locations
Other active services registered to HC-One No.1 Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Avon Court Care Home | Good26 Aug 2022rating 3+ yrs old | Wiltshire |
| Brompton House Care Home | Good5 Feb 2025 | Worcestershire |
| Coppice Court Care Home | Good11 Jun 2019rating 3+ yrs old | East Sussex |
| Elstree Court Care Home | Good16 Feb 2023rating 3+ yrs old | East Sussex |
| Fieldway Care Home | Good29 Mar 2023rating 3+ yrs old | Merton |
| Haven Care Home | Good5 Jun 2026 | East Sussex |
| Himley Mill Care Home | Good15 Apr 2021rating 3+ yrs old | Staffordshire |
| Meadow Bank Care Home | Good19 Dec 2025 | Lancashire |
| Mersey Parks Care Home | Requires improvement28 Jun 2022rating 3+ yrs old | Liverpool |
| Perry Locks Care Home | Good12 Jan 2019rating 3+ yrs old | Birmingham |
| Ridgeway Lodge Care Home | Good8 Jul 2023rating 3+ yrs old | Central Bedfordshire |
| St James' Park Care Home | Good7 Jan 2025 | Dorset |
…and 3 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Broadoak Manor Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 31 Jan 2017
- Beds
- 120
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3120120335
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.