CareSectorWatch
Care home

Springfield House

Durham Road, Gateshead, NE9 5BW · Gateshead · North East

73 beds · operated by HC-One No.2 Limited, part of Welltower

CQC overall rating
Good7 Mar 2023rating 3+ yrs old

Diligence verdict

Rated Good overall, but Well-led is Requires improvement (7 Mar 2023), the rating is 3 years old, and 3 of this operator's 39 rated homes are below Good.

Below Good on
Well-ledRequires improvement7 Mar 2023rating 3+ yrs old
Age of rating
3 years old — published 7 Mar 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
3 of 39 of HC-One No.2 Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old7 Mar 2023
EffectiveGoodrating 3+ yrs old7 Mar 2023
CaringGoodrating 3+ yrs old12 Jan 2018
ResponsiveGoodrating 3+ yrs old12 Jan 2018
Well-ledRequires improvementrating 3+ yrs old7 Mar 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 38 other locations

Other active services registered to HC-One No.2 Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Aberford HallGood26 Jun 2018rating 3+ yrs oldLeeds
Acomb CourtGood16 Mar 2026Northumberland
Adelaide House Care HomeGood17 Mar 2023rating 3+ yrs oldSurrey
Admirals Reach Care HomeGood4 Oct 2018rating 3+ yrs oldEssex
Ashbourne Lodge Care CentreGood15 Jun 2023rating 3+ yrs oldSunderland
Aston House Care HomeGood23 May 2019rating 3+ yrs oldHillingdon
Beaconsfield CourtGood13 Jul 2023County Durham
Bradley HallGood31 Jan 2023rating 3+ yrs oldLeicester
Brierton Lodge Care HomeGood8 Sep 2023Hartlepool
Chandlers Ford Care HomeRequires improvement25 Jan 2023rating 3+ yrs oldHampshire
Cold Springs Park Care HomeGood23 May 2019rating 3+ yrs oldWestmorland and Furness
Eastbourne HouseOutstanding21 May 2026North Tyneside

…and 26 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Springfield House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
5 Mar 2012
Beds
73
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-360889844

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.