Queensway House
Jupiter Drive, Hemel Hempstead, HP2 5NP · Hertfordshire · East of England
80 beds · operated by GCH (Hertfordshire) Ltd, part of Gold Care Homes
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (2 Dec 2021), and the rating is 4 years old.
- Below Good on
- Well-ledRequires improvement2 Dec 2021rating 3+ yrs old
- Age of rating
- 4 years old — published 2 Dec 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 5 of GCH (Hertfordshire) Ltd's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 2 Dec 2021 |
| Effective | Goodrating 3+ yrs old | 11 Jan 2019 |
| Caring | Goodrating 3+ yrs old | 11 Jan 2019 |
| Responsive | Goodrating 3+ yrs old | 11 Jan 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 2 Dec 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to GCH (Hertfordshire) Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Autumn Vale Care Centre | Good14 Aug 2019rating 3+ yrs old | Hertfordshire |
| Halcyon Days | Good9 Jun 2026 | Hertfordshire |
| Heath Lodge | Good30 Mar 2026 | Hertfordshire |
| Martins House | Good19 Oct 2018rating 3+ yrs old | Hertfordshire |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Queensway House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 8 May 2017
- Beds
- 80
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3614318020
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.