Aspens Supported Living & Outreach (Kent)
Cornford Lane, Tunbridge Wells, TN2 4QU · Kent · South East
This is CQC’s published rating for the homecare service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.
What the record says
Rated Requires improvement overall, and 2 of this operator's 8 rated services are below Good — this one and 1 other.
- Below Good on
- SafeRequires improvement, published 29 Sep 2025Well-ledRequires improvement, published 29 Sep 2025
- This operator's rated services
- Of Aspens Charities's 8 rated services, 2 are below Good — this one and 1 other.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Supported living
- Registered with CQC
- 1 Oct 2017
- Run by
- Aspens Charities
- Phone
- 01892882168
- Website
- www.aspens.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Kent.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in Kent.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
For the homecare service — the same service the rating above belongs to.
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 29 Sep 2025 |
| Effective | Good | 29 Sep 2025 |
| Caring | Good | 29 Sep 2025 |
| Responsive | Good | 29 Sep 2025 |
| Well-led | Requires improvement | 29 Sep 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 7 other locations
Other active services registered to Aspens Charities. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Aspens Cornford Lane | Requires improvement, published 30 Jun 2025 | Kent |
| Aspens Supported Living & Outreach (West Sussex & Surrey) | Good, published 25 Apr 2019rating 3+ yrs old | West Sussex |
| Ellasdale Road | Good, published 8 Nov 2018rating 3+ yrs old | West Sussex |
| Falconer's Court | Good, published 16 Oct 2018rating 3+ yrs old | Kent |
| St Matthew Road | Good, published 17 Jun 2024 | East Sussex |
| St Saviours Road | Good, published 22 Jul 2026 | East Sussex |
| Wentworth Close | Good, published 5 Aug 2025 | East Sussex |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Aspens Supported Living & Outreach (Kent) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Home Instead Tunbridge Wells, Sevenoaks & Edenbridgeabout 0.5 miles · Tunbridge WellsOutstanding, published 3 Jun 2020rating 3+ yrs old
- Audley Care - Audley Care Willicombe Parkabout 1.1 miles · Tunbridge WellsGood, published 14 Jan 2020rating 3+ yrs old
- Care at Home Services (South East) Limited – Tonbridge, Tunbridge Wells and South West Kentabout 1.4 miles · Tunbridge WellsGood, published 18 Jun 2022rating 3+ yrs old
- Mrs Lynne Weatherlyabout 1.4 miles · Tunbridge WellsGood, published 13 Jul 2019rating 3+ yrs old
See everything registered for these needs in Tunbridge Wells →
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3635911390
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.