Pemberley House
Grove Road, Basingstoke, RG21 3HL · Hampshire · South East
72 beds · operated by Willowbrook Healthcare Limited, part of Avery
Diligence verdict
Rated Requires improvement overall, and the rating is 3 years old, and 5 of this operator's 44 rated homes are below Good.
- Below Good on
- SafeRequires improvement30 Dec 2022rating 3+ yrs oldEffectiveRequires improvement30 Dec 2022rating 3+ yrs oldResponsiveRequires improvement30 Dec 2022rating 3+ yrs oldWell-ledRequires improvement30 Dec 2022rating 3+ yrs old
- Age of rating
- 3 years old — published 30 Dec 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 5 of 44 of Willowbrook Healthcare Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 30 Dec 2022 |
| Effective | Requires improvementrating 3+ yrs old | 30 Dec 2022 |
| Caring | Goodrating 3+ yrs old | 30 Dec 2022 |
| Responsive | Requires improvementrating 3+ yrs old | 30 Dec 2022 |
| Well-led | Requires improvementrating 3+ yrs old | 30 Dec 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 48 other locations
Other active services registered to Willowbrook Healthcare Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Ascot Grange Care Home | Good16 Jul 2021rating 3+ yrs old | Windsor and Maidenhead |
| Avery Park Care Home | Good29 Oct 2025 | North Northamptonshire |
| Bagshot Gardens Care Home | Good6 Aug 2022rating 3+ yrs old | Surrey |
| Barnet Grange Care Home | Requires improvement26 Mar 2025 | Barnet |
| Beaconsfield Heights Care Home | Good5 Oct 2018rating 3+ yrs old | Buckinghamshire |
| Beckenham Park Care Home | Good27 Jul 2022rating 3+ yrs old | Bromley |
| Birchmere House | Requires improvement30 Mar 2026 | Solihull |
| Birchmere Mews | Good4 Jul 2019rating 3+ yrs old | Solihull |
| Bourn View | Good9 Jan 2020rating 3+ yrs old | Birmingham |
| Braintree Mews Care Home | Not yet rated | Essex |
| Brentwood Arches Care Home | Good28 May 2022rating 3+ yrs old | Essex |
| Bridge Manor | Not yet rated | Staffordshire |
…and 36 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Pemberley House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 3 May 2017
- Beds
- 72
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3750258148
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.