CareSectorWatch
Care home

The Coach House

10 Woodward Heights, Grays, RM17 5RR · Thurrock · East of England

13 beds · operated by Chartwell Care Services Limited

CQC overall rating
Good6 Nov 2025

Diligence verdict

Rated Good overall, but 1 of this operator's 5 rated homes are below Good.

Operator's wider portfolio
1 of 5 of Chartwell Care Services Limited's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood6 Nov 2025
EffectiveGoodrating 3+ yrs old14 Dec 2018
CaringGoodrating 3+ yrs old14 Dec 2018
ResponsiveGoodrating 3+ yrs old14 Dec 2018
Well-ledGood6 Nov 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to Chartwell Care Services Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Barclay ServicesNot RatedLeicester
Barclay StreetGood5 Feb 2020rating 3+ yrs oldLeicester
Barkby RoadGood15 Aug 2020rating 3+ yrs oldLeicestershire
Milligan RoadRequires improvement3 Oct 2023Leicester
Sheringham HouseGood14 Mar 2025Redbridge

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on The Coach House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
14 Dec 2017
Beds
13
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-4246378628

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.